IT Specialist Consultant
NKY Architecture & Consultant Engineers
Total years of experience :19 years, 9 Months
Installation and configuration of computer networks such as local area networks (LANs).
Wide area networks (WANs), the Internet, and other data communications systems.
Installation and configuration of server hardware and software infrastructure.
Set up user accounts and passwords.
Manage email, spam, and virus protection.
Ensure networks are running smoothly.
Troubleshoot and restore systems after crashes.
Supervise help desk technicians.
Ensure systems comply with industry standards.
Keep internal networks running smoothly.
Manage system back up.
Document network problems.
Install and maintain network services, equipment, and various devices.
Working as Project Engineer Site in Customer Service Operations in City of Saudi telecom, Riyadh KSA.
Job Description:
Create, Modify, Activate, Operate & troubleshooting:
- The special circuit: IP-VPN, DDN, ADSL, SHDSL, IPDSL, WI-MAX, Fiber, Copper, Microwave, MPLS L2 & L3 VPN services over Cisco, Huawei, & Juniper PE routers.
- Cisco (7909 series, 7606 series, 3500 series, 6500 series. 3400 series) Foundry switches.
- Mobile VPN, Mobile ATM & Mobile Corporation.
- ATM switches (CBX, P15k, ) & IP aggregation boxes (EFM, ISAM).
- MALC boxes (EFM).
Remote Testing.
I assisted in management in connectivity duties for ISP, Government sector, Private sector demands.
Deployment, maintenance and troubleshooting of MPLS-PE and MPLS L2/L3 VPNs.
MPLS Network Management and System Applications.
Hands on the following Systems Management & Application in MPLS- Engineering environment which is associated with STC network.
Help provision scheduled MPLS L2/L3 VPN circuit requests.
Coordinate configuration efforts with other non-Cisco vendors (Juniper, MALC).
Conduct knowledge transfer sessions with STC employees.
Participate in scheduled weekend assignments/projects .to work effectively and add value as a team member.
Ability to perform tasks with moderate supervision.
Demonstrate ability to implement, drive & track projects.
Ability to apply solutions, technology & products to a business opportunity. Respond to customer(s) emergency circuit requests.
Responsible for order management from implementing of circuit design, routing, & finally test. Provide/Send service requests.
Work with internal STC teams on circuit issues per request.
Contact & work with customers, Communicate circuit status with customer via (email, phone, Remedy, etc). Respective as per demand until issues are resolved for closure.
Provided technical assistance to customers & field technicians regarding circuit, turn it up & involved in troubleshoot provisioned circuits connectivity issues.
01- Setting up of initial configuration of Routers that involves configuration of interface, Defining static & dynamic routes .defining standard & extended access lists.
02- Maintaining the 3700, 3600, 2600, 2500, 1700 series Routers.
03- Configuring routing protocols RIP (ver1 & ver2), IGRP, EIGRP & OSPF.
04- Maintaining the 26 location NTU & trouble shooting it.
05- Configure & maintain IP VPN for the 26 location routers.
06- Assembling & cabling of WAN components .configuring switches to connect to main servers switch of frame relay network.
07- Configuring exchange 2000 server to send outbound emails to an external SMTP server by both the means of connections Leased Line Access & Dial-up Access.
08- Configuration & administration of MS-Exchange 2000, 5.5 on the win 2000 server & NT 4.0 as a new site .Administration of exchange 2000 server like Creation & Deletion Recovering, Moving mailboxes between servers & creating administrative groups.
09- Plan & lead Network projects installations & up gradations, evaluate new Technologies & work with other technical staff to determine both hardware & software needs.
10- Planning, Designing & Implementation Active Directory Domain, & Multiple Domain Structure, & managed Windows 2000 domain controllers & evaluation of Active directory, managed Windows 2000 First & Additional domain controllers within Domain Tree, Child Domain Controller Trees of Forest with multiple domains.
11- Maintenance of LAN & WAN for the different locations in Riyadh.
12- Maintaining the user support & solving the printer problems.
13- Adding the clients in the domain.
14- Managed to improve the performance of the PCs and the LAN.
1. Technical Support for Bulk SMS server system (Tele-soft software based on Linux Red Hat 8) for STC, at Riyadh.
2. Technical Support for Fixed line SMS server system, for STC, at Riyadh.
3. Monitoring & repairing wireless conventional system for civil defense, at Makkah.
4. Installing the Recording & Monitoring Telephone System for PSD, at Riyadh
5. Monitoring & repairing Smart Net Motorola, MSF5000 Repeater 403-470MHz UHF with Trunking System, GSM(DGT9000, MTX838 & MTX2000) for SASREF, at AL-Jubail.
6. SEC-EOA TETRA Project in Dammam:
- Programming the Radios for Sepura TETRA System, GSM(SRP2000 & SRM2000).
- General Training on the Project's Radio Terminals SEPURA make and reparation of Radio Terminal in Arabic and English with Illustrations.
- Managed to improve the performance of the PCs and the LAN in the company offices in Dammam.
Installed different operating systems, software and hardware.
Computer Networking: Cisco Router :install, operate simple-routed LAN, router WAN, switched LAN, and configure IP, IGRP, IPX, serial, Ethernet, AppleTalk, Fram Relay, IP RIP, VLANs, and access lists.
Accumulate new Computer, fixed and process the problems, also find the suitable solution
Installed different operating systems, software and hardware.