Hazel Gonzales, Marketing Communications Officer

Hazel Gonzales

Marketing Communications Officer

SGS

Location
Philippines
Education
Master's degree, Masters in Development Communication
Experience
22 years, 3 Months

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Work Experience

Total years of experience :22 years, 3 Months

Marketing Communications Officer at SGS
  • Philippines
  • My current job since November 2011

Primary Responsibilities:
 Manages SGS Philippines Facebook Fan Page
o Provides interesting, fresh and compelling content that supports brand positioning and business objectives in coordination with the Communications Manager and Business Managers
o Reviews communication strategies to meet recruitment and business objectives
o Monitors and reviews posts to promote interaction, ensure that stakeholders are well informed and engaged and all queries are addressed immediately
o Shares FB’s best practices and reports to SGS employees
o Injects FB campaigns within the organization’s activities to heighten and promote responsible and strong usage of FB as a tool for the brand and business
o Works closely with the Internet Marketing Team in identifying and analyzing the behaviour and participation within the community in order to develop new campaign to increase interaction
o Handles paid social activity/campaign
 Reviews content and monitors the LinkedIn account of SGS Philippines Academy;
 Assists in the, and/or initiates, strategic and tactical planning and implementation for:
o marketing communications (all marketing- and sales-related communications, activities, and/or materials)
o corporate communications (internal and external branding activities, programs and/or materials, which includes coordination for organization-wide programs for employees and for the company)
o corporate events (any internal and/or external activity that requires special events management, which includes product/service launches, marketing events, sponsorships and exhibitions)
 Assists in the, and/or initiates, development of communications programs, activities, and/or materials for corporate marketing and product/service marketing requirements;
 Assists in the implementation of corporate relations initiatives, which includes participation in organizations and/or association work; and
 Assists in the planning and implementation in corporate social responsibility efforts

Specific Responsibilities:
 Supervises the implementation and maintenance of online media requirements(intranet and website content); and social media tools (FB and LinkedIn)
 Supervises and develops the creative and production aspects of specific marketing communications and internal communications programs and/or materials which includes, but is not limited to:
o Advertising; publicity writing and other editorial requirements; multimedia (including online media content); exhibits, sponsorships, and support for events
o Corporate sustainability activities
o Coordination with marketing communications suppliers and partners
 Supervises and coordinates specific marketing-related events and programs, which includes sponsorships and exhibitions
 Implements and supervises cross-functional marketing programs and projects for sales-oriented campaigns and programs
 Coordinates with partners in corporate relations
 Handles event management
 Coordinates with partners for corporate sustainability efforts
 Supervises and maintains communications archives, files, and materials
 Coordinates with the National Quality Management Team for the Quality Management System of CorpCom

Communications Specialist at Maersk Global Service Centres
  • Philippines
  • May 2011 to November 2011

• Formulated and handled communication plans for internal and external communication
• Supported and ensured that employees adhere to company’s guidelines and branding
• Contributed to the Global Public Relations and Communications Team in the development of editorial plans and best practices for the website
• Developed content and managed SharePoint sites (blogs, pages) of various countries and Regularly engaged with the teams and responded to queries about the functionalities of SharePoint
• Custodian for the editorial plan for all news related items on the front page of website
• Participated and supported Corporate Social Investment initiatives
• Supported and liaised with the Media Team in information dissemination of campaign
• Managed and built strong linkage with other country managers, clients and employees
• Analyzed website statistics (including readership) to determine customers’ interests

Communications Officer at SGS
  • Philippines
  • February 2009 to May 2011

• Managed SharePoint sites and Continuous Improvement (CI) teamsite
• Managed and produced various publications of SGS Philippines, SGS Global and CI in coordination with representatives and managers
• Supported SGS in the Philippines marketing initiatives by designing and preparing promotional literature and assessed essential requirements and implemented applicable layout standards, following the SGS corporate guidelines
• Developed story or content ideas, considering reader or audience appeal and assigned topics and stories to individual writers for coverage and performed variety of editorial duties, such as laying out and revising content for publication
• Developed briefings, brochures, multimedia presentations, promotional products, and computer artwork for use in products, literature, newsletters and slide shows
• Wrote, and reviewed internal communications which includes electronic pop-ups, graphic animations, bulletin board materials, etc.
• Designed and produced multimedia campaigns, assisted in budgeting and scheduling, and assisted in the production coordination, background design and progress tracking
• Conceptualized and wrote script and created animated narrative sequences for SGS video presentations
• Conducted interviews with various subjects of SGS video productions and materials
• Planned, organized, prepared materials and hosted company sponsored communications activities, such as STAR Awardees, General Assemblies, etc.
 Assisted and coordinated with partners for corporate sustainability efforts
• Represented the Company in events, conferences and exhibits

Communications Officer at OceanaGold Philippines
  • Philippines
  • May 2008 to January 2009

• Reviewed communication strategies and identified gaps that improved the communication system of the Company and its project
• Developed various information materials such as posters, newsletters, brochures, flyers, newspaper articles, radio announcements, notice on bulletin boards, souvenir programs, electronic releases, exhibits and other presentations
• Gathered information for write-ups for the project and other exploration prospects
• Represented the company in several events
• Participated in the corporate sustainability activities
• Conceptualized and implemented communication campaigns
• Monitored articles and press releases about the Company and disseminated to stakeholders
• Drafted appropriate responses and suggested actions to correct misleading information
• Created communication linkages with media (TV, radio, print, electronic)

Communications Officer at Food and Agriculture Organization of the United Nations
  • Philippines
  • November 2006 to April 2007

• Managed and supervised the production of the newsletter and other materials
• Designed communication plans based on the objectives and activities of the project and spearheaded the educational campaign and implementation among stakeholders
• Networked with relevant government and non-government agencies, media institutions and key community groups who assist in the execution of the communication plans
• Coordinated with ASEAN countries in the collection of information materials and conceptualization of uniform key messages as part of the public awareness campaign in control and prevention of the bird flu outbreak
• Assisted in the conduct and monitoring (post evaluation) of surveys, training, workshops, conferences and meetings and documented major activities of the project

Planning Officer II at Philippines-Australia Technical Support for Agrarian Reform and Rural Development, Agrarian Reform
  • Philippines
  • March 2004 to November 2006

• Managed and supervised the production of the project’s publication/book
• Edited and finalized project and development plans for the communities
• Assisted in the preparation and documentation of proceedings in conferences
• Provided technical assistance in the preparation and conduct of various training on Participatory Area Planning (PAP) application in the different communities
• Assisted in the data collection for the annual and quarterly reports of the project
• Monitored the progress of the communities through process documentation reports

Public Relations Officer at Leighton Contractors Asia Ltd.
  • Philippines
  • May 2003 to March 2004

• Conceptualized strategies for community development programs
• Wrote articles and designed layout of the monthly newsletter
• Prepared and set-up exhibit and other information materials at the Information Center
• Liaised with agencies and communities involved in the project and provided immediate response to the needs of the concerned groups/communities
• Assisted in the events and site visits of the president of the Republic of the Philippines in the different sites covered by the project
• Organized educational tours for students and visitors at the project plant

Special Project Representative at Pharmacia Phils., Inc.
  • Philippines
  • January 2003 to March 2003

• Promoted pharmaceutical products in hospitals at Taft Avenue
• Conducted/assisted in the Out-Patient Department activities which helped in the promotion and sales of the products

Sales Promotion Representative at GlaxoSmithKline
  • Philippines
  • September 2001 to December 2001

• Promoted pharmaceutical products among doctors• Expanded territorial sales of the company and monitored product sales
• Participated in activities which helped in the promotion and sales of the products

Project Development Officer II and Creative Writer at National Agricultural and Fishery Council (NAFC), Department of Agriculture (DA)
  • Philippines
  • September 1999 to March 2001

• Prepared and edited project proposals
Wrote and edited press releases and statements, news and newsletter
• Conceptualized audio-visual presentations of projects/programs
• Assisted in council meetings and acted as secretariat in various tours

Education

Master's degree, Masters in Development Communication
  • at University of the Philippines
  • October 2012
Bachelor's degree, BS Development Communication Major in Development Journalism
  • at University of the Philippines
  • April 1999

Specialties & Skills

Event Management
Project Management
Branding
Social Media Marketing
Graphic Design
Social Media Management- Facebook
Event Management
Photoshop
Adobe Pagemaker
SharePoint
InDesign CS4

Languages

English
Expert
Filipino
Expert

Memberships

Rotaract Club of Candelaria, Quezon
  • Member
  • January 1993
UP Alliance of Development Communication Students
  • Founding Member
  • August 1997

Training and Certifications

Leadership Development Training. Interaction Management: Exceptional Leaders... Extraordinary Result (Training)
Training Institute:
Development Dimensions International, 2405 East Tower Philippine Stock Exchange Center Exchange Road
Date Attended:
December 2012
Duration:
48 hours
Regional Behavior Change Communication Workshop on the Prevention and Control of the Highly Pathogen (Training)
Training Institute:
Food and Agriculture Organization-United Nations, Phnom Penh Hotel, Phnom Penh, Cambodia
Date Attended:
November 2006
Duration:
40 hours
Capacity Building on Tools and Techniques for Poverty Level Analysis (Statistics for Project Monitor (Training)
Training Institute:
Statistical Research Training Center, Kalayaan Ave., Diliman, Quezon City, Philippines
Date Attended:
November 2005
Duration:
40 hours
Special Training on SharePoint and Corporate Sustainability Immersion, (Training)
Training Institute:
Safmarine Pty. Ltd., Cape Town, South Africa
Date Attended:
May 2011
Duration:
56 hours
Advanced Photoshop CS4 for Print Production, (Training)
Training Institute:
Philippine Center for Creative Imaging, Chino Roces, Makati City, PH
Date Attended:
April 2010
Duration:
24 hours
Corporate Newsletter Publishing (Training)
Training Institute:
Executive Editors, Makati City, Philippines
Date Attended:
September 2003
Duration:
16 hours
Project Development Training (Training)
Training Institute:
National Agricultural and Fishery Council, Department of Agriculture
Date Attended:
October 1999
Duration:
16 hours

Hobbies

  • running, hiking, playing chess, internet surfing
    • Top 1 of the Class- Leadership Development Training. Exceptional Leaders by DDI • Civil Service (Professional) Passer (82.97%); November 7, 1999