Customers System Analyst
Bupa Global - Egypt
Total des années d'expérience :4 years, 2 Mois
● Reviewing suggestions for article improvements
on E-gain system.
● Communicating with different managers about
requested changes and their validity.
● Implementing the desired modifications after
ensuring their efficacy.
● Determining business needs via consultation,
business analysis, and targeted observations and
aligning the workforce with the business strategy
● Deploying SAP solutions and ensuring smooth
system integration.
● Developing & Configuring customized SAP solutions
● Writing testing scripts/programs to enhance
functionalities.
● Providing SAP system support and end-user
training.
● Performing rigorous documentation of SAP
processes and presenting reports.
● Work with other modules’ teams regularly and
handle multiple projects/technical tasks.
SAP Young Professionals Program
I had a 2 month internship where i was located in the professional services department,
which is in charge of solving customer issues related to programming bugs, analysis,
design, or programming of new requirements.
2012 - 2018 Bachelor Thesis: Global Privacy standards of Blockchain Technology Grade: Very Good B+