Hazim Jbarah

credit and collections specialist at Xerox Emirates

• United Arab Emirates - Dubai
• June 2014 to February 2020

Worked directly with the Chief Finance Officer to develop a system to
process credit applications. Established credit limits, Leaded, managed,
developed and trained team of credit, billing, collections & cash
application. Coordinating with Legal Department on issues related to
business activities.
 Maintaining strong relationships with all the clients to ensure invoices are
clear for payment.
 Ensures that the credit risk measurement framework and assumptions
cover the whole activities of the company. Monitoring and detects changes
in credit risk & feeding back relevant information into the business decision
making process, and ensures timely communication to business units as
well as the management.
 Prepares analytical reports on credit & collection to minimize exposure to
bad debts. Also, prepares monthly reports related to AR Aging for all
customers.
 Review & evaluates credit applications after checking the availability of the
required documents to be submitted with the application to complete
proper assessment.
 Developing a strategy and focus areas for the team, as well as relevant
KPI’s and executing policies and procedures in relation to credit and
collection Month end closing. Analyzing the KPI results and driving forward
strategies for improvements.
 Review customer balances and block accounts for overdue customers.
Also, unblock customers based on their payment status. Visited customers
for resolution of issues regarding overdue payments. Recommend
payment terms and credit terms to new and existing customers, monitored
cash receipts and application of adjustments to customer accounts,
negotiate and arrange payment plans.