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Hazzar Hawshar, Restaurant Manager

Hazzar Hawshar

Restaurant Manager·Royal catering

United Arab Emirates

Bachelor's degree, Business hotel and tourism management

Work experience

Total years of experience: 17 years, 2 months

Restaurant Manager

February 2015 - Present

Royal catering

Abu Dhabi, United Arab Emirates

February 2015 - Present

Supervise efficient working of departments and assigned shifts, Monitor and manage guest complaints, ensure satisfaction and administer efficient follow up for same to receive feedback. Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales. Manage workload and ensure effective working of restaurant activities and maintain excellent standards to meet operational expectations. Coordinate with higher management for everyday operation and maintain financial and administrative records. Assist employee teams to provide excellent customer service, maintain proper sanitation, hygiene standards in kitchen and maintain effective store
presentation. Coordinate with team to meet sales target, ensure customer satisfaction and follow company procedures to increase productivity.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Branch manager

June 2013 - Present

Al Amine roasteries

Tripoli, Lebanon

June 2013 - Present

branch manager, handling financial stuffs of the branch and occupying the cashier of the branch, managing employee duties, sales monitoring and controlling, checking deliveries, pricing

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Person in charge

August 2012 - Present

Subway

Tripoli, Lebanon

August 2012 - Present

person in charge at subway restaurant , assistant manager , supervise for the directory paper work, cashier, team of sandwich artists, customer service, monitoring sales, quality control

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

restaurant assistant manager, front office assistant manager, room service, butler

August 2007 - November 2010

Terrebrune hotel and chez michel restaurant and Castle 32 group restaurants

Lebanon

August 2007 - November 2010

worked in many departments and different positions in room service and restaurant and saloon starting in position of waiter till the position to a chef de rang .

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Education

Lebanese international university

August 2011

August 2011

Bachelor's degree, Business hotel and tourism management

Lebanon

GPA (point): 2 out of 4

GPA (point): 2 out of 4

gpa its 2 and internships done in castle 32 restaurant in Tripoli

Skills

Marketing
Expert
Marketing
Expert
Sales
Expert
Sales
Expert
Hospitality
Expert
Hospitality
Expert
Customer Service
Expert
Customer Service
Expert
Management
Expert
Management
Expert
F&B
Expert
F&B
Expert
Restaurant
Expert
Restaurant
Expert
Hospitality
Expert
Hospitality
Expert
Customer service
Expert
Customer service
Expert
Catering
Expert
Catering
Expert
Banquet
Expert
Banquet
Expert
Marketing
Expert
Marketing
Expert
Sales
Expert
Sales
Expert
Hospitality
Expert
Hospitality
Expert
Customer Service
Expert
Customer Service
Expert
Management
Expert
Management
Expert

Languages

Arabic
Expert
English
Expert
French
Expert
Italian
Beginner