Heba Kabel, Business Governance Specialist

Heba Kabel

Business Governance Specialist

M. H. Alshaya Company - United Arab Emirates

Location
United Arab Emirates - Dubai
Education
Diploma, Professional skills
Experience
24 years, 4 Months

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Work Experience

Total years of experience :24 years, 4 Months

Business Governance Specialist at M. H. Alshaya Company - United Arab Emirates
  • United Arab Emirates - Dubai
  • My current job since September 2022

• Support Alshaya Business Planning and Merchandising use of system through consistent review of solution, defining calculations, methodologies, and data requirements.
• Collaborate with business to gather requirements and provide consultation for solution efficiency and business enhancement.
• Manage and oversee the administration of solutions coming out from the operating systems/solutions which include:
o Executing transactional tasks to support merchandisers of business units/brands.
o Coordinating and/or modifying system parameters, improvements and/or upgrades.
o Reviewing and implementing changes in system parameters and formats.
• Provide consistency and security in solution usage and processes across the business including system settings, business processes, training, and documentation.
• Be a liaison to business and technology partners (internal and/or external) to ensure solution integrity and system performance accuracy.

Senior Buyer/Merchandiser at M. H. Alshaya Company
  • Kuwait - Al Kuwait
  • June 2021 to August 2022

• Managing the selection and buying of the Pottery Barn Kids Textiles and Accessories ranges, for 13 retail stores across GCC markets KWT, KSA, UAE, BAH & QTR, along with 3 web stores in KWT, KSA & UAE, along with 2 brand team members.
• Plan intake requirements to meet budgeted sales as well as plan promotional/sales events for all markets.
• Managing stock on hand for both stores and DCs, maintaining proper supply levels for all stores &web stores across markets.
• Monitoring and track brand performance for all categories, maintaining the availability on the best sellers and promoting slow movers.
• Managing the compliance of the different categories between our market’s requirements; and managing stock movement between markets to ensure product availability.

Supply Chain Manager at M. H. Alshaya W.L.L
  • Kuwait - Al Kuwait
  • March 2015 to June 2021

• Managing the Supply Chain & Logistics for Alshaya Home Furnishing Dept. for the 4 brands: Pottery Barn, Pottery Barn Kids, West Elm, and William Sonoma. Across the GCC market (KSA, KWT, UAE, QTR, BAH), 48 stores YTD 2021.
• Maintaining internal & external stakeholders management to ensure smooth product flow processes, and to introduce new solutions whenever needed. Acting as focal contact point for HFD with host teams and other support functions within Alshaya.
• Managing & reporting the inbounds & outbounds stock flow, both international and local, monitor budget forecasts, stock transfers, products seasonal range availability, DC’s storage capacity, products reverse flow, and stock position.
• Monitoring vendor, origins, & FF performances against dept. KPI’s and business plan, to reduce extra costs/demurrages.
• Responsible for all logistics network designs and the roll out in line with business needs. Managing markets requirements to maintain our product compliance in accordance with GCC requirements and reduce the impact of non-compliant products.
• Playing a key role in providing solutions to all logistics issues & identifying initiatives for cost optimization, to maintain sustainability of smooth products flow.
• Managing the financial reconciliations for host payments, identifying any discrepancies, and raising claims. Responsible for analyzing the costing factors across markets, to have the correct landed cost for our products.
• Managing SC team consisting of 2 team members. Responsible for monitoring the succession plan within the team. Our team is responsible for creating all ASNs for all shipments (3000 containers/year), in addition to managing & ordering all stores packaging requirements.
• Playing a key role in Alshaya Phoenix team, which will help to update all operating systems are currently in place.

Regional Supply Chain Merchandiser at Tesco International Sourcing LTD
  • Egypt - Cairo
  • September 2012 to November 2014

• Main contact point for all operational/logistics of Tesco in Africa (Morocco and Ethiopia).
• Liaise between buyers and vendors, in order to make sure production processes are managed properly, and shipments are made on time as per the timelines, with the required level of quality.
• Managing Oracle system updates for order processing and shipments records.
• Monitor production plans and capacity bookings closely to achieve required targets on time.
• Diagnoses production problems and work with vendors and buyers to present alternatives.
• Assisting buying team with the costing process, market research and analysis in sourcing new vendors.
• Conducting vendor’s inductions for Tesco WOW and all systems updates.
• Overseeing arrivals of shipments, and tracking products through final depots to make sure they arrive at their final destinations.

Supply Chain Merchandiser at Gap Inc.
  • Egypt - Cairo
  • October 2006 to August 2012

• Assisting in the development and release of seasonal product lines in the different brands GAP, Old Navy, and Outlets, to ensure all production elements are up to the required standards and ready for production, and to achieve the profitability and customer service targets of the segment.
• Communicate different production requirements clearly between buyers and vendors, in order to make sure production processes are managed properly, and shipments are made on time with the required level of quality and safety.
• Maintaining on time shipment reports, in addition to detailed weekly updates to buyers to keep them updated of shipping status.
•Monitor production plans and capacity bookings closely to achieve required targets on time.
•Work closely with QA dept reps, to ensure all products are up to the required aspects, constructions, along with need approvals for any exceptions, and documentations needed for their audits.
•Diagnoses production problems and work with vendors and buyers to present alternatives.
•Assisting Hub team with the costing process, working closely with vendors to train them for any new system application.
•Market research and analysis in sourcing new vendors.

Deputy Production Manager. at Arafa Holding Group, Swiss Garments Company
  • Egypt
  • May 2002 to April 2006

•Acting deputy manager, personal assistant and interpreter for the British factory manager for the formal factory. Sorting out day-to-day activities. (Communicate buyer’s comments and work guide lines, assisting top management for any technical analysis reports/presentations needed).
•Contact and assist customer’s representatives for technical details wanted. And deputizing the sales director for USA market.
•Responsible for formal factory’s sampling department, which entitles planning, scheduling tasks, assigning priorities and following up tasks / jobs being processed. Team leader for 4 persons.

Senior Accountant at Egyptian Universal Trading co.
  • Egypt - Cairo
  • May 1999 to May 2002

• Prepare financial reports detailing assets and liabilities, capital, balance sheet, profit and loss statement.
• Prepare and maintain general subsidiary ledgers (monthly bank account reconciliation, cash collections, monthly customers statement of accounts, payables to principals and suppliers, employees dues and benefits, depreciation of properties, and other operating expenses).
• Coordinate with external auditors in preparation of schedules, supporting documents and all relevant paperwork in preparation for annual audit, final and adjusted balance sheets and cash flow statements.
• Open letters of credit, import procedures and other related bank requirements.

Education

Diploma, Professional skills
  • at Regional IT Institution
  • August 2005

• Project Management Professional Diploma

Diploma, Accounting and Auditing
  • at American University in Cairo
  • July 2000

CPA Pre-review course.

Bachelor's degree, Accounting
  • at Faculty of Commerce, English section
  • May 1999

B.Sc.of Commerce-English section, major acconting(good grade). Graduation project:Detailed bank financial statements analysis (EAB) comapred vs industry averages(excellent grade).

High school or equivalent, High School diploma
  • at Amoun Private School
  • May 1995

Specialties & Skills

Strategic Sourcing
Category Management
Logistics Management
Production Planning
Supply Chain
MS office: Excel, Word, Powerpoint

Languages

English
Expert
Arabic
Expert

Training and Certifications

Crisis Management, Time and stress management, Report writing, Team building, Leadership skills (Training)
Training Institute:
Logic consulting group