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Heba Mahfouz , Executive Assistant / Office Manager (Legal/ Risk Management and Compliance Dept.)

Heba Mahfouz

Executive Assistant / Office Manager (Legal/ Risk Management and Compliance Dept.)·National Investments Company

Kuwait

High school or equivalent, Administration And Social Sciences

Work experience

Total years of experience: 20 years, 9 months

Executive Assistant / Office Manager (Legal/ Risk Management and Compliance Dept.)

June 2019 - October 2025

National Investments Company

Al Asimah, Kuwait

June 2019 - October 2025

• Oversee daily office operations to ensure efficiency and productivity.
• Manage office supplies, equipment, and vendor relationships.
• Coordinate facility maintenance and liaise with service providers.
• Implement and maintain office policies and procedures.
• Supervise administrative staff and delegate tasks as needed.
• Organize company events, meetings, and team-building activities.
• Provide high-level administrative support to executives and senior managers.
• Manage calendars, schedule meetings, and coordinate travel arrangements.
• Prepare reports, presentations, and correspondence.
• Handle confidential documents and maintain filing systems.
• Screen calls, emails, and other communications on behalf of executives.
• Act as a liaison between executives and internal/external stakeholders.

Company industry:
Financial Services

Executive Assistant / Office Manager (Legal/ Risk Management and Compliance Dept.)

June 2019 - October 2025

National Investments Company

Al Kuwait, Kuwait

June 2019 - October 2025

• Oversee daily office operations to ensure efficiency and productivity.
• Manage office supplies, equipment, and vendor relationships.
• Coordinate facility maintenance and liaise with service providers.
• Implement and maintain office policies and procedures.
• Supervise administrative staff and delegate tasks as needed.
• Organize company events, meetings, and team-building activities.
• Providehigh-level administrative support to executives and senior managers.
• Manage calendars, schedule meetings, and coordinate travel arrangements.
• Prepare reports, presentations, and correspondence.
• Handle confidential documents and maintain filing systems.
• Screen calls, emails, and other communications on behalf of executives.
• Act as a liaison between executives and internal/external stakeholders.

Company industry:
Financial Services

Economic & Commercial Researcher / Translator/Personal Assistant

January 2017 - January 2019

Embassy of Egypt to the State of Kuwait

Jabriya, Kuwait

January 2017 - January 2019

• Translate official documents, reports, correspondence, and press releases between Arabic and English with
a high degree of accuracy.
• Provide consecutive or simultaneous interpretation during meetings, conferences, and official events.
• Ensure the correct use of terminology and maintain the confidentiality of sensitive information.
• Proofread and edit translated materials to ensure clarity and consistency.
• Translate official documents, reports, correspondence, and press releases between \[Language 1\] and
\[Language 2\] with a high degree of accuracy.
• Provide consecutive or simultaneous interpretation during meetings, conferences, and official events.
• Ensure the correct use of terminology and maintain the confidentiality of sensitive information.
• Proofread and edit translated materials to ensure clarity and consistency.

Company industry:
International Humanitarian Organization

Economic & Commercial Researcher / Translator/Personal Assistant

January 2017 - January 2019

Embassy of Egyptto the State of Kuwait

Al Asimah, Kuwait

January 2017 - January 2019

• Translate official documents, reports, correspondence, and press releases between Arabic and English with
a high degree of accuracy.
• Provide consecutive or simultaneous interpretation during meetings, conferences, and official events.
• Ensure the correct use of terminology and maintain the confidentiality of sensitive information.
• Proofread and edit translated materials to ensure clarity and consistency.
• Translate official documents, reports, correspondence, and press releases between English and
Arabic with a high degree of accuracy.
• Provide consecutive or simultaneous interpretation during meetings, conferences, and official events.
• Ensure the correct use of terminology and maintain the confidentiality of sensitive information.
• Proofread and edit translated materials to ensure clarity and consistency.

Company industry:
Other Business Support Services

Freelance Translator

January 2015 - January 2016

online

Al Asimah, Kuwait

January 2015 - January 2016

Freelance Translation and proofreading.

Company industry:
Administration Support Services
Job role:
Translation

Freelance Translator

January 2015 - January 2016

online

Al Asimah, Kuwait Remote

January 2015 - January 2016

As per mentioned in my CV

Company industry:
Administration Support Services
Job role:
Translation

Translator and Diplomatic Assistant

January 2014 - January 2015

Embassy of the Republic of Korea to

Mishref, Kuwait

January 2014 - January 2015

• Provide high-level administrative and executive support to the Ambassador.
• Manage the Ambassador’s calendar, appointments, meetings, and official travel arrangements.
• Coordinate diplomatic meetings, official visits, and high-level events with government entities and international organizations.
• Translate official documents, diplomatic correspondence, reports, and speeches (written translation).
• Provide real-time interpretation during meetings, conferences, and official engagements (simultaneous and consecutive interpretation).
• Draft, review, and proofread official letters, reports, briefing notes, and diplomatic communications.
• Act as a liaison between the Ambassador and government officials, diplomats, and external stakeholders.
• Handle confidential and sensitive information with discretion and professionalism.
• Prepare briefing materials and background documents ahead of meetings and official visits.
• Monitor and summarize local and international media reports relevant to diplomatic affairs.
• Support protocol arrangements and ensure compliance with diplomatic procedures.
• Follow up on action items and ensure timely execution of assigned tasks.
• Maintain organized records, files, and documentation (digital and physical).

Company industry:
Public Administration
Job role:
4460

Translator and Diplomatic Assistant

January 2014 - January 2015

Embassyofthe Republic of Korea to

Mishref, Kuwait

January 2014 - January 2015

As per mentioned in my CV

Company industry:
Market Research
Job role:
4460

Administrative Assistant & Translator

January 2014 - January 2014

Kuwait Institute for Scientific Research

Al Kuwait, Kuwait

January 2014 - January 2014

• Provide high-level administrative and executive support to senior management and research directors.
• Manage complex calendars, schedule meetings, and coordinate internal and external appointments.
• Organize executive travel arrangements, including itineraries, accommodations, and expense reports.
• Prepare meeting agendas, presentations, briefing materials, and official correspondence.
• Record and distribute minutes of meetings, ensuring accurate documentation of action items.
• Coordinate communication between departments, research teams, and external stakeholders.
• Handle confidential documents and sensitive information with discretion and professionalism.
• Support project documentation, grant files, and research-related administrative processes.
• Assist in organizing conferences, workshops, and scientific events hosted by the institute.
• Monitor deadlines and follow up on pending tasks to ensure timely completion.
• Maintain organized electronic and physical filing systems.
• Liaise with government entities, suppliers, and partner institutions as required.

Company industry:
Scientific Research & Development
Job role:
Administration

Personal Assistant / Translator

January 2010 - January 2013

Taiwan Embassy (Taipei Commercial Office),

Jabriya, Kuwait

January 2010 - January 2013

• Provide high-level administrative and executive support to the Ambassador.
• Manage the Ambassador’s calendar, appointments, meetings, and official travel arrangements.
• Coordinate diplomatic meetings, official visits, and high-level events with government entities and international organizations.
• Translate official documents, diplomatic correspondence, reports, and speeches (written translation).
• Provide real-time interpretation during meetings, conferences, and official engagements (simultaneous and consecutive interpretation).
• Draft, review, and proofread official letters, reports, briefing notes, and diplomatic communications.
• Act as a liaison between the Ambassador and government officials, diplomats, and external stakeholders.
• Handle confidential and sensitive information with discretion and professionalism.
• Prepare briefing materials and background documents ahead of meetings and official visits.
• Monitor and summarize local and international media reports relevant to diplomatic affairs.
• Support protocol arrangements and ensure compliance with diplomatic procedures.
• Follow up on action items and ensure timely execution of assigned tasks.
• Maintain organized records, files, and documentation (digital and physical).

Company industry:
Business Support Services
Job role:
Administration

Executive Assistant / HR Specialist

January 2008 - January 2010

Al. Sabah Marine Company,

Al Kuwait, Kuwait

January 2008 - January 2010

• Provide high-level administrative and executive support to senior management and research directors.
• Manage complex calendars, schedule meetings, and coordinate internal and external appointments.
• Organize executive travel arrangements, including itineraries, accommodations, and expense reports.
• Prepare meeting agendas, presentations, briefing materials, and official correspondence.
• Record and distribute minutes of meetings, ensuring accurate documentation of action items.
• Coordinate communication between departments, research teams, and external stakeholders.
• Handle confidential documents and sensitive information with discretion and professionalism.
• Support project documentation, grant files, and research-related administrative processes.
• Assist in organizing conferences, workshops, and scientific events hosted by the institute.
• Monitor deadlines and follow up on pending tasks to ensure timely completion.
• Maintain organized electronic and physical filing systems.
• Liaise with government entities, suppliers, and partner institutions as required.

Company industry:
Maritime & Marine Engineering
Job role:
Administration

Translator & Executive Assistant / HR Coordinator

January 2005 - January 2007

Fluor,

Al Ahmadi, Kuwait

January 2005 - January 2007

• Provide high-level administrative and executive support to senior management and research directors.
• Manage complex calendars, schedule meetings, and coordinate internal and external appointments.
• Organize executive travel arrangements, including itineraries, accommodations, and expense reports.
• Prepare meeting agendas, presentations, briefing materials, and official correspondence.
• Record and distribute minutes of meetings, ensuring accurate documentation of action items.
• Coordinate communication between departments, research teams, and external stakeholders.
• Handle confidential documents and sensitive information with discretion and professionalism.
• Support project documentation, grant files, and research-related administrative processes.
• Assist in organizing conferences, workshops, and scientific events hosted by the institute.
• Monitor deadlines and follow up on pending tasks to ensure timely completion.
• Maintain organized electronic and physical filing systems.
• Liaise with government entities, suppliers, and partner institutions as required.

Company industry:
General Engineering Consultancy
Job role:
Administration

Travel Coordinator

January 2003 - January 2005

Fluor,

Al Ahmadi, Kuwait

January 2003 - January 2005

As per mentioned in my CV

Company industry:
General Engineering Consultancy
Job role:
Administration

Translator

January 2002 - January 2003

New Telecom Co. / Al.Tanmia Co. (Al.Homaizi Group),

Al Asimah, Kuwait

January 2002 - January 2003

• Translate written documents, reports, contracts, correspondence, and technical materials between source and target languages with high accuracy.
• Ensure translations maintain the original meaning, tone, and cultural context.
• Review and proofread translated materials for grammar, clarity, and consistency.
• Edit and revise translations based on feedback from clients or supervisors.
• Conduct terminology research to ensure correct usage of technical and industry-specific terms.
• Maintain glossaries and translation memory databases for consistency.
• Meet tight deadlines while maintaining high-quality standards.
• Collaborate with editors, proofreaders, and subject-matter experts when necessary.
• Handle confidential and sensitive information professionally.
• Provide interpretation services (consecutive or simultaneous) when required.

Company industry:
Administration Support Services
Job role:
Translation

Education

Higher Institute Of Social Work - Mansoura

January 2025

January 2025

High school or equivalent, Administration And Social Sciences

Egypt

Mansoura University

August 2013

August 2013

Diploma, Administration And Business Administration

Egypt

Mansoura University, Faculty of Arts

July 2000

July 2000

Bachelor's degree, English Literature

Egypt

Mansoura University

June 2000

June 2000

High school or equivalent, English Literature

Egypt

Skills

COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
MICROSOFT TEAMS
Expert
MICROSOFT TEAMS
Expert
OFFICE MANAGEMENT
Expert
OFFICE MANAGEMENT
Expert
ORGANISATIONAL POLICIES
Expert
ORGANISATIONAL POLICIES
Expert
PROCESS IMPROVEMENT
Expert
PROCESS IMPROVEMENT
Expert
PROFESSIONALISM
Expert
PROFESSIONALISM
Expert
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
CONSTRUCTION
Intermediate
CONSTRUCTION
Intermediate
FACILITY MANAGEMENT
Intermediate
FACILITY MANAGEMENT
Intermediate
STREAMLINING
Intermediate
STREAMLINING
Intermediate
TEAM BUILDING
Intermediate
TEAM BUILDING
Intermediate

Languages

English
Expert
Arabic
Native Speaker

Memberships

Science and Technology Academy

Development and Training Academy

August 2013

Training and Certifications

Certifications
Basic Life Support
Executive Secretary Training
Risk & Compliance Professional Training
Corporate Governance Training
Risk and Compliance Professional
Gravity Business Institute
Jun 2024
Show credentials
Corporate Governance
Gravity Business Institute
Mar 2024
Show credentials
Executive Secretary Training
Risk & Compliance Professional Training
Corporate Governance Training

Training
Modern Secretarial Practices and the Role of AI

Hobbies

  • Reading- sports- cooking