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Heba Mohy El Dine Mohamed, SALES & MARKETING MANAGER – PHC Investment Banking

Heba Mohy El Dine Mohamed

SALES & MARKETING MANAGER – PHC Investment Banking·Pioneers Holding Co.

Egypt

Bachelor's degree, Commerce & Business Administration

Work experience

Total years of experience: 28 years, 5 months

SALES & MARKETING MANAGER – PHC Investment Banking

October 2013 - Present

Pioneers Holding Co.

Cairo, Egypt

October 2013 - Present

Streamline information management processes to ensure timely and accurate delivery of internal communications.

Boost internal client relations and productivity by personally chairing regular communication strategy meetings and

Manage all sales & marketing activities including social media campaigns, advertising campaigns product reviews and website referrals.

Created partnerships and attract new clients to enhance communication and maximize business opportunities.
Company industry:
Financial Services
Job role:
Other

DEPUTY BROKERAGE DIRECTOR

June 2012 - July 2013

Pioneers Holding Co.

Cairo, Egypt

June 2012 - July 2013

Assessed local and international market conditions and identify current and prospective sales opportunities for the holding brokerage companies.

Steered all operational aspects including distribution operations, customer service, human resources and administration.

Networked to expand the presence and reputation of the company, and stayed abreast of competing markets.
Company industry:
Financial Services
Job role:
Other

DEPUTY GENERAL MANAGER

June 2011 - May 2012

Pioneers Holding Co.

Cairo, Egypt

June 2011 - May 2012

Headed the activities for 18 branches in Egypt with staff of 900 professionals including branch managers and sales managers.

Created a highly cohesive working environment by introducing interactive staff meetings, specialized development and trainings.

Grew the business tremendously and sustained this growth in order to achieve all the required targets.
Company industry:
Financial Services
Job role:
Other

VICE BRANCH MANAGER (Acting Branch Manager)

January 2003 - May 2011

Pioneers Holding Co.

Cairo, Egypt

January 2003 - May 2011

 Manage all operations and maintained total profit and loss responsibility for a new branch office.
 Established individual and branch goals, achieved 100% of the plan in the first quarter.
 Hired and mentored around 15 professionals in various departments to ensure meeting the business targets.
Company industry:
Financial Services
Job role:
Other

TRADER / ACCOUNT OFFICER / CUSTOMER SERVICE

February 2001 - December 2002

Dynamic Securities Co.

Cairo, Egypt

February 2001 - December 2002

Collated relevant data and liaise closely with sales and inter-dealer brokers.

Determined market sentiment and monitored market performance via research, valuation and data analysis.

Provided key parties and clients with daily trading information and recommendations.
Company industry:
Financial Services
Job role:
Other

CUSTOMER SERVICE / MARKETING & TRADING MANAGER

June 1998 - January 2001

Queen Brokerage Co.

Cairo, Egypt

June 1998 - January 2001

Initiated actions to insure optimal response times and service levels and handled escalated matters.

Oversaw inventory of over 40% via attracting new clients / customers.

Expanded relationships with customers, vendors and suppliers.
Company industry:
Financial Services
Job role:
Other

MARKETING & CUSTOMER SERVICE trainee

November 1997 - May 1998

Luxor Brokerage Co.

Cairo, Egypt

November 1997 - May 1998

Assisted team with complains and issues and employed solid negotiation skills to save accounts.

Point-of-Contact for department manager, supported with training and scheduling.

Met with clients to present proposals and alternatives, using customer feedback to improve campaigns.
Company industry:
Financial Services
Job role:
Other

Education

Ain Shams University

January 1997

January 1997

Bachelor's degree, Commerce & Business Administration

Egypt

GPA (percentage): 82%

GPA (percentage): 82%

• Bachelor of Commerce & Business Administration. • Ain Shams University. • Business administration section 1997.

Delivrande Language School

July 1990

July 1990

High school or equivalent, thanaweya amma

Egypt

GPA (percentage): 82%

GPA (percentage): 82%

• High school: Delivrande Language School
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Skills

Human Resources
Expert
Human Resources
Expert
Customer Satisfaction
Expert
Customer Satisfaction
Expert
Collections
Expert
Collections
Expert
Compensation and Benefits
Expert
Compensation and Benefits
Expert
Relationship Development
Expert
Relationship Development
Expert
Target oriented
Expert
Target oriented
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Computer
Intermediate
Computer
Intermediate
Leadership
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Leadership
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Team player
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Team player
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Achievements
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Achievements
Expert
Management
Expert
Management
Expert
Languages
Intermediate
Languages
Intermediate
Communication
Expert
Communication
Expert
Human Resources
Expert
Human Resources
Expert
Customer Satisfaction
Expert
Customer Satisfaction
Expert
Collections
Expert
Collections
Expert
Compensation and Benefits
Expert
Compensation and Benefits
Expert
Relationship Development
Expert
Relationship Development
Expert

Languages

Arabic

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English

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French

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