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Heba Omoush, Customer service

Heba Omoush

Customer service·BCI

Jordan

Diploma, English literature

Work experience

Total years of experience: 11 years, 5 months

Customer service

February 2015 - Present

BCI

Amman, Jordan

February 2015 - Present

The most beautiful thing be helper 💪🏻

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

Intermediate university college

June 2013

June 2013

Diploma, English literature

Jordan

GPA (percentage): 75%

GPA (percentage): 75%

Good

Skills

Communication skills

Expert

Ability working under stress

Expert

❖ Good skills in analyzing problem and provide very good solution.

Expert

❖ Team player and team leadership ability.

Expert

❖ Dynamic, ready to travel and go wherever is need to accomplish business goal.

Expert

❖ Used several software packages including, MS Windows, MS Word, MS Excel & MS PowerPoint; also used computer-on-line facilities including the World Wide Web

Expert

Social profiles

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Training
customer service representatives
Samsung Levant