Heba Raouf, Training & Recruitment Senior Officer

Heba Raouf

Training & Recruitment Senior Officer

FedEx Express

Location
Saudi Arabia - Riyadh
Education
Diploma, Professional Diploma in Human Resources Management
Experience
10 years, 1 Months

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Work Experience

Total years of experience :10 years, 1 Months

Training & Recruitment Senior Officer at FedEx Express
  • Egypt - Cairo
  • December 2005 to January 2010

1. Managing a project for developing the employees' language level.
2. Conducting in-house Training courses for employees on soft skills.
3. Conducting Telephone Interviews for candidates and shortlist successful ones.
4. Recruiting, interviewing, testing, and selecting employees to fill vacant position for both internal and external candidates.
5. Holding an orientation session on the company’s policies, benefits and procedures for newly hired employees.
6. Conducting 'EXIT INTERVIEW' for employees at location.
7. Reviewing and updating the employee manual/handbook every three months.
8. Conducting wage surveys within labor market to determine competitive wage rate.
9. Organizing events and ceremonies.
10. Doing employees' quarterly appraisal and conducting managers' evaluation survey.
11. Assisting the HR Manager with special projects and assignments, in accordance with work requirements.

English Courses & Soft Skills Instructor at Human Soft Learning,
  • Kuwait - Al Kuwait
  • March 2005 to December 2005

1. Conducting Soft Skills training sessions.
2. Teaching English courses for adults.
3. Designing tests and doing language evaluation.
4. Conducting an oral test to evaluate the language level.
5. Participating in some recruitment projects.

English Translator at Ministry of Culture
  • Egypt - Cairo
  • January 2000 to November 2005

1. Translating Written plays from Arabic into English & vice versa.
2. Working with foreign visitors as a guide and translator.

English Courses Instructor at The American University in Cairo (AUC)
  • Egypt - Cairo
  • January 2001 to March 2005

1. Teaching English courses for adults.
2. Designing placement and level tests

Education

Diploma, Professional Diploma in Human Resources Management
  • at RITI Institute
  • October 2009
Bachelor's degree, English Literature & Translation
  • at Faculty of Arts ;Cairo University
  • August 2008
Bachelor's degree, Accounting
  • at Faculty of commerce; Ain shams University
  • November 2000

Specialties & Skills

Soft Skills
Recruitment
English
Presentation Skills
Computer

Languages

Arabic
Expert
English
Expert