Marketing Assistant
Servcorp
مجموع سنوات الخبرة :4 years, 0 أشهر
ADCB Excellency client’s shipments
•Provided professional customer service to VIP clients before, during and after the shipping process
•Handled complaints efficiently and resolving client’s problems
•Competent on customer service management systems and databases
•Effectively managed a high volume of inbound and outbound customer calls
•Acted professionally and patiently when addressing negative customer feedback
•Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment
•Gathered and verified all required customer information for tracking purposes
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