QA/QC Engineer
Nael & Bin Harmal Hydroexport (NBHH)
Total years of experience :17 years, 8 Months
• Organize, implement, conduct and manage the QA/QC Programs
• Coordinate the document controls of technical submittal
• Coordinate all inspections, monitor the required tests and record inspections
• Liaise with the Client's representatives for the conduct of day-to-day quality related project activities.
• Coordinate with the Project Manager regarding work performance
• Provide technical support to the Project Manager
• Assist QA/QC Manager in conducting internal quality audits.
• Attend Monthly Project Review Meetings (PRM) and alert the project team of any potential problems.
• Assisting TRMs with the transition to VDI by analyzing application and data needs.
• Conducting functional and performance testing for VDI.
• Assisting Project Managers with the development of process flows, network diagrams, data mining, and instructional documentation.
• Developing a Connections page to communicate updates, events and centralize all product information.
• Attending Weekly Project Meetings and updating project timeline.
• Analyzed issues and supported Mobile Application Client with their questions
• Tested, certified and validated Verizon Developer Community Change Requests.
• Provided weekly updates and status reports to managers.
• Stocked the applications in the SCM Environment.
• Identifying the needs and goals for a new product, from function to aesthetics.
• Operated the switchboard, while greeting residents, family members and visitors.
• Responsible for providing technical assistance and support related to computer systems
• Prioritized and handled multiple tasks at once in a business environment.
• Interacted and communicated with culturally diverse clientele to ensure satisfaction.
• Respond to queries either in person or over the phone
• Respond to email messages for employees seeking help.
• Administered and supervised employee tasks to maintain excellent performance.
• Trained employees on the skills necessary to enhance quality and customer service.
• Attend meeting with department managers and administrators.
• Conduct quarterly department inventory.
New Jersey Institute of Technology (NJIT), Newark, NJ, USA B.S. Electrical Engineering May 2013, Minor in Business| Dean's List Overall GPA-3.0/4.0
Ocean County College (OCC), Toms River, NJ, USA A.S. Science May 2010 | Dean's List Overall GPA-3.2/4.0 KEY COURSES: Electronic Circuits, Random Signals &Noise, Signals and Systems, Microprocessors, Logic Design, Marketing, International Business, Wireless Communications System &Networks
