Heenna Mennalee Acosta, Property Administrator

Heenna Mennalee Acosta

Property Administrator

Diamond Developers Co. Ltd

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Commerce
Expérience
16 years, 1 Mois

Partager Mon CV

Empêcher usager


Expériences professionnelles

Total des années d'expérience :16 years, 1 Mois

Property Administrator à Diamond Developers Co. Ltd
  • Émirats Arabes Unis
  • mars 2003 à février 2012

Oversee the preparation and revision of contracts that
involve the purchase and lease of properties; Administer
and supervise contract monitoring, contract
administration and compliance; Maintain contract files, as
well as other files located within the property
management office.
• Responsible for operational and administrative activities to
include short and long range planning. Analyze issues,
data, and research and produce routine reports as
required.
• Customize and/or compose letters on own initiative or in
response to administrative matters for supervisor's review
and approval. Proofread documents for accuracy and
completeness. Perform other general word processing
duties.
• Modify and/or create databases and complex
spreadsheets.
• Resolves service problems by clarifying the customer's
complaint; determining the cause of the problem;
selecting and explaining the best solution to solve the
problem; expediting correction or adjustment; following
up to ensure resolution; Liaise with wider team members to
ensure the best resolution, consistent with the contract.
• Carry out monitoring of CAFM (ADDA) data to ensure that
Helpdesk work orders have been accurately created,
assigned, prioritised and categorised in line with
contractual KPI's and SLA's.
• Process Ejari. Prepares Title Deed and DEWA applications.
• Prepares and process invoices and other miscellaneous
payments for clients and for the department.

Management Assistant à Global Development Group
  • Émirats Arabes Unis
  • mars 2009 à mars 2011

Execute timely payment reminders to the customers and
ensuring follow ups and necessary actions for all the
revenue streams.
• Review application of receipts against respective
statement of accounts to ensure accuracy and timeliness
of data.
• Process tenant bill back invoices through accounting,
expense reports, and check requests for review and
approval.
• Perform back-up duties to the Operations Officer when
that individual is not in the office. This includes becoming
familiar with company emergency policies and
procedures and using good judgment in emergency
situations.

Secretary à Carl Zeiss Vision MENA FZE
  • Émirats Arabes Unis
  • octobre 2007 à décembre 2008

Éducation

Baccalauréat, Commerce
  • à St. Mary’s University
  • avril 2002

Specialties & Skills

ADMINISTRATION
CONTRACT MANAGEMENT
CUSTOMER RELATIONS
DATABASE ADMINISTRATION
LETTERS
MICROSOFT OFFICE
PROPERTY MANAGEMENT
RESEARCH
SPREADSHEETS