Property Administrator
Diamond Developers Co. Ltd
Total years of experience :16 years, 1 Months
Oversee the preparation and revision of contracts that
involve the purchase and lease of properties; Administer
and supervise contract monitoring, contract
administration and compliance; Maintain contract files, as
well as other files located within the property
management office.
• Responsible for operational and administrative activities to
include short and long range planning. Analyze issues,
data, and research and produce routine reports as
required.
• Customize and/or compose letters on own initiative or in
response to administrative matters for supervisor's review
and approval. Proofread documents for accuracy and
completeness. Perform other general word processing
duties.
• Modify and/or create databases and complex
spreadsheets.
• Resolves service problems by clarifying the customer's
complaint; determining the cause of the problem;
selecting and explaining the best solution to solve the
problem; expediting correction or adjustment; following
up to ensure resolution; Liaise with wider team members to
ensure the best resolution, consistent with the contract.
• Carry out monitoring of CAFM (ADDA) data to ensure that
Helpdesk work orders have been accurately created,
assigned, prioritised and categorised in line with
contractual KPI's and SLA's.
• Process Ejari. Prepares Title Deed and DEWA applications.
• Prepares and process invoices and other miscellaneous
payments for clients and for the department.
Execute timely payment reminders to the customers and
ensuring follow ups and necessary actions for all the
revenue streams.
• Review application of receipts against respective
statement of accounts to ensure accuracy and timeliness
of data.
• Process tenant bill back invoices through accounting,
expense reports, and check requests for review and
approval.
• Perform back-up duties to the Operations Officer when
that individual is not in the office. This includes becoming
familiar with company emergency policies and
procedures and using good judgment in emergency
situations.