hekmat ounaisy, General Manager Operations

hekmat ounaisy

General Manager Operations

Accor

Location
Lebanon
Education
Bachelor's degree, Hospitality And Hotel Management
Experience
19 years, 3 Months

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Work Experience

Total years of experience :19 years, 3 Months

General Manager Operations at Accor
  • Nigeria
  • My current job since December 2019
at Investors Group
  • January 2018 to October 2019

February - present Ibis hotel by Accor ( deputy general manager )
Lagos -Nigeria ( responsible of the hotel operation )

  • July 2017 to November 2017

Sea code resort G hotel by venture life style
(general manager - north coast - Egypt ) Seasonal work - recruitment
international staffs - building operation team - training and operations -
sponsorship deals )

operation manager
  • January 2017 to July 2017

kunafaci - Mado franchise restaurants ( area

  • January 2010 to January 2014

Swiss bell hotel Doha-Qatar 4* ( Hotel operation
manager ) responsible of operation duties - marketing - reservation - outlets
performance - sales - customers satisfaction )

  • January 2007 to January 2010

Sky bar Lebanon - Egypt ( Manager ) responsible
of operation - reservation and staffs performance - sponsorship deals )

  • January 2005 to January 2007

Chocolate royal suites Lagos - Nigeria ( operation
manager ) responsible of operation - reservation - staffs recruitment and
training - outlets performance )

General Manager
  • January 2002 to January 2005

Edde-sands resort - Lebanon 5* ( Bar
supervisor ) responsible of bars operation - setup menus - requisition orders -
staffs training - setup beverage menus - inventories )
Job description
Additional Computer
Bar management : Schedules
Staff Training
Minimum / maximum stock
Inventories
Setting up menus
Handling all Banquet events (staff, setup, etc.)

Education

Bachelor's degree, Hospitality And Hotel Management
  • at Pigier - Lebanon
  • June 2005

Bachelor degree in hospitality management

High school or equivalent,
  • January 2004

Security protection commercial establishments

Specialties & Skills

Planning
Hotel Management
Restaurants Management
Development
Training
RECRUITING
MARKETING
BILLING
CUSTOMER RELATIONS
GENERAL MANAGEMENT
MARKET PLANNING
MEETING FACILITATION
NETSCAPE COMMUNICATOR

Languages

Arabic
Expert
English
Expert
French
Expert
Portuguese
Expert

Hobbies

  • Basketball
    International free style bartending training , first aid course , Security protection commercial establishments.