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hekmat ounaisy, General Manager Operations

hekmat ounaisy

General Manager Operations·Accor

Lebanon

Bachelor's degree, Hospitality And Hotel Management

Work experience

Total years of experience: 21 years, 5 months

General Manager Operations

December 2019 - Present

Accor

Nigeria

December 2019 - Present

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

January 2018 - October 2019

Investors Group

January 2018 - October 2019

February - present Ibis hotel by Accor ( deputy general manager )
Lagos -Nigeria ( responsible of the hotel operation )

Company industry:
Manufacturing

July 2017 - November 2017

July 2017 - November 2017

Sea code resort G hotel by venture life style
(general manager - north coast - Egypt ) Seasonal work - recruitment
international staffs - building operation team - training and operations -
sponsorship deals )

operation manager

January 2017 - July 2017

January 2017 - July 2017

kunafaci - Mado franchise restaurants ( area

Job role:
Management

January 2010 - January 2014

January 2010 - January 2014

Swiss bell hotel Doha-Qatar 4* ( Hotel operation
manager ) responsible of operation duties - marketing - reservation - outlets
performance - sales - customers satisfaction )

January 2007 - January 2010

January 2007 - January 2010

Sky bar Lebanon - Egypt ( Manager ) responsible
of operation - reservation and staffs performance - sponsorship deals )

January 2005 - January 2007

January 2005 - January 2007

Chocolate royal suites Lagos - Nigeria ( operation
manager ) responsible of operation - reservation - staffs recruitment and
training - outlets performance )

General Manager

January 2002 - January 2005

January 2002 - January 2005

Edde-sands resort - Lebanon 5* ( Bar
supervisor ) responsible of bars operation - setup menus - requisition orders -
staffs training - setup beverage menus - inventories )
Job description
Additional Computer
Bar management : Schedules
Staff Training
Minimum / maximum stock
Inventories
Setting up menus
Handling all Banquet events (staff, setup, etc.)

Job role:
Management

Education

Pigier - Lebanon

June 2005

June 2005

Bachelor's degree, Hospitality And Hotel Management

Lebanon

Bachelor degree in hospitality management

January 2004

January 2004

High school or equivalent

Security protection commercial establishments

Skills

Hotel Management

Expert

Planning

Expert

Restaurants Management

Expert

Development

Expert

Training

Expert

RECRUITING

Expert

SALES

Expert

MARKETING

Expert

BILLING

Expert

CUSTOMER RELATIONS

Expert

GENERAL MANAGEMENT

Expert

LEGAL

Expert

MARKET PLANNING

Expert

MEETING FACILITATION

Expert

NETSCAPE COMMUNICATOR

Expert

Restaurants Management

Expert

Development

Expert

Training

Expert

Planning

Expert

Hotel Management

Expert

Languages

Arabic

Expert

English

Expert

French

Expert

Portuguese

Expert

Hobbies and interests

Basketball

International free style bartending training , first aid course , Security protection commercial establishments.