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hekmat ounaisy, General Manager Operations

hekmat ounaisy

General Manager Operations·Accor

Lebanon

Bachelor's degree, Hospitality And Hotel Management

Work experience

Total years of experience: 21 years, 4 months

General Manager Operations

December 2019 - Present

Accor

Nigeria

December 2019 - Present

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

January 2018 - October 2019

Investors Group

January 2018 - October 2019

February - present Ibis hotel by Accor ( deputy general manager )
Lagos -Nigeria ( responsible of the hotel operation )

Company industry:
Manufacturing

July 2017 - November 2017

July 2017 - November 2017

Sea code resort G hotel by venture life style
(general manager - north coast - Egypt ) Seasonal work - recruitment
international staffs - building operation team - training and operations -
sponsorship deals )

operation manager

January 2017 - July 2017

January 2017 - July 2017

kunafaci - Mado franchise restaurants ( area

Job role:
Management

January 2010 - January 2014

January 2010 - January 2014

Swiss bell hotel Doha-Qatar 4* ( Hotel operation
manager ) responsible of operation duties - marketing - reservation - outlets
performance - sales - customers satisfaction )

January 2007 - January 2010

January 2007 - January 2010

Sky bar Lebanon - Egypt ( Manager ) responsible
of operation - reservation and staffs performance - sponsorship deals )

January 2005 - January 2007

January 2005 - January 2007

Chocolate royal suites Lagos - Nigeria ( operation
manager ) responsible of operation - reservation - staffs recruitment and
training - outlets performance )

General Manager

January 2002 - January 2005

January 2002 - January 2005

Edde-sands resort - Lebanon 5* ( Bar
supervisor ) responsible of bars operation - setup menus - requisition orders -
staffs training - setup beverage menus - inventories )
Job description
Additional Computer
Bar management : Schedules
Staff Training
Minimum / maximum stock
Inventories
Setting up menus
Handling all Banquet events (staff, setup, etc.)

Job role:
Management

Education

Pigier - Lebanon

June 2005

June 2005

Bachelor's degree, Hospitality And Hotel Management

Lebanon

Bachelor degree in hospitality management
View attachment

January 2004

January 2004

High school or equivalent,

Security protection commercial establishments

Skills

Hotel Management
Expert
Hotel Management
Expert
Planning
Expert
Planning
Expert
Restaurants Management
Expert
Restaurants Management
Expert
Development
Expert
Development
Expert
Training
Expert
Training
Expert
RECRUITING
Expert
RECRUITING
Expert
SALES
Expert
SALES
Expert
MARKETING
Expert
MARKETING
Expert
BILLING
Expert
BILLING
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
GENERAL MANAGEMENT
Expert
GENERAL MANAGEMENT
Expert
LEGAL
Expert
LEGAL
Expert
MARKET PLANNING
Expert
MARKET PLANNING
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
NETSCAPE COMMUNICATOR
Expert
NETSCAPE COMMUNICATOR
Expert
Restaurants Management
Expert
Restaurants Management
Expert
Development
Expert
Development
Expert
Training
Expert
Training
Expert
Planning
Expert
Planning
Expert
Hotel Management
Expert
Hotel Management
Expert

Languages

Arabic

Expert

English

Expert

French

Expert

Portuguese

Expert

Hobbies and interests

Basketball

International free style bartending training , first aid course , Security protection commercial establishments.