Performance and Learning Partner
KAUST
Total years of experience :23 years, 2 Months
In my current role I have developed partnerships with Academic Deans and Vice-Presidents to build leadership capability, support talent management and enable the Research Centres, Academic Divisions and Economic Partnerships to thrive within a diverse and multicultural University Environment. I have successfully implemented a global framework for performance management, career development and succession planning. I manage a team who design, facilitate and evaluate an extensive portfolio of leadership development programs across the Organization, and partner with Executive leaders to identify and support the development of emerging talent. I design bespoke individual and team interventions to support the strategic objectives of individual Sector Heads. I work as an executive coach and manage the University mentorship program.
I was the manager of the blended learning centre - a training venue containing an IT suite, access to a comprehensive eLearning catalogue, library and access to trainers and coaches. I offered support to supervisors and Managers on training needs analyses of their staff and advised them on the most appropriate learning plans in the short and medium term. I also designed and delivered a suite of blended learning training for supervisors, managers and academic leaders. I built and developed a portfolio of leadership development programs including Professorial Leadership, Management Development and Supervisory Skills Development. I developed a framework for leadership competencies and managed their implementation with the support of a network of in-house and external facilitators. I managed the professional development budget and was in charge of external resource procurement activities.
The focus of this role was designing personal development plans, developing assessment centres and designing and delivering a wide array of training courses and workshops such as communications, negotiation, active listening and leadership. I also designed and deliver complete programs covering topics from time management and productivity to Customer Service and Emotional Intelligence. I qualified and gained wide experience coaching and as a professional mentor. I was also responsible for implementing a global succession plan.
I lead the Human Resources organizational communication team. I developed a business-focussed employee communications model to include and engage staff employed in 27 countries in Europe, Asia and the Americas. I developed focus groups across the organization by role and by function, worked as a coach with site-specific communications champions to improve the flow of information and to support the development of an organizational culture of trust and openness. Goals achieved include: Investors in People international accreditation standard. Overall rating of 4.7 (out of 5) from employee engagement survey in 1998 for internal communications, clarity of organizational vision and staff involvement and inclusion related questions. Started the first on-line international focus groups and cross-boarder communities of practice.
My first role was in the Industrial Relations team. In this HR-based position I worked closely with Unions, Staff and Family Associations to evaluate terms and conditions for Diplomatic staff and their families. I was responsible for a complete re-wire of Diplomatic Service Policy (DSP) on Personnel and Families to ensure equality and diversity were highlighted consistently throughout. Confirming that DSP was in complete alignment with British, European and International legislation referring to employment rights, responsibilities, terms and conditions.
Following this assignment, I was posted to the British Embassy in Kiev. This challenging post included the daily HR management of the locally engaged staff, dealing with all aspects of local employee relations and ensuring the comfort and safety of British staff and their families. My key achievement in this role was Creating an artisan workforce that was equipped and trained to deal with a wide range of domestic and property related issues. Developing effective working relationships with Ukrainian suppliers, consultants and international consortia.
MA Education ILM Level 5 Management Coach
Post Graduate Certificate in Education Huddersfield University 2008
BA (Hons) Psychology HE Dip English Language and Linguistics