Elena Hayek, Senior Business Development Consultant

Elena Hayek

Senior Business Development Consultant

NYMGO S.A

Location
Lebanon - Beirut
Education
Bachelor's degree, International Business Management
Experience
4 years, 10 Months

Share My Profile

Block User


Work Experience

Total years of experience :4 years, 10 Months

Senior Business Development Consultant at NYMGO S.A
  • Lebanon - Beirut
  • January 2014 to September 2017

In charge of Nymgo Business in the following countries during three phases:
•January 2014 till September 2014: MENA Region team member (Kuwait, Qatar, Bahrain, Yemen, Jordan)
•October 2014 till March 2015: “Rest of the World” team member (France, Finland, Norway, Sweden, Denmark, Spain, Germany, Italy, Ecuador, Colombia, New Zealand, Timor-Leste, Caribbean Islands…)
•April 201 till Present: Africa team member (Angola, Namibia, Ethiopia, Uganda, Rwanda, Swaziland, South Africa)
•Developing Nymgo Business in the markets I’m handling and achieving targets by managing Resellers/agents and developing their Business as well as recruiting new Resellers to always grow our end-user base
•Created new Business Opportunities in untapped markets and under difficult circumstances: Ethiopia, Ecuador… etc
•Working under precised targets for number of Existing, Reactivated and New Resellers each month
•Ensure, train and provide support for Resellers from different cultures in understanding and presenting product awareness for customers.
•Assist Resellers in solving their problems over the phone or by Email.
•Ensure timely responsiveness to Customer Satisfaction and/or Complaints.
•Training and coaching Newcomers colleagues in understanding Sales Approach .
•Using Sales force as our daily routine, and making sure all activities are logged with all details of each lead/account to help highlighting opportunities and ensuring we know all basic information on each profile.

•Training: Order Processing Coordinator at CIS Group
Jal el Dib, Lebanon

Order Processing Coordinator at CIS Group
  • Lebanon - Beirut
  • June 2013 to September 2013

Processed and sent orders from Clients to Companies in respond for the demand for IT solutions (worked with HP, Cisco, EMC, Fujitsu…)
•Handled data entry for Orders and Invoices
•Issued Orders Status Reports each required period
•Followed up on each orders and solved/reported any related issue.

Assistant Director - Placement Office at Notre Dame University – Lebanon
  • Lebanon - Beirut
  • September 2012 to June 2013

Assisted in finding adequate jobs for NDU students and alumni by matching their CVs with current vacancies
•Worked with Local and International Companies
•Filtered and Sorted CVs on the system
•Organized and recorded needed data in order to provide the ease of use for our system.
•Participated in organizing the University’s Annual Job Fair through all its period.

Education

Bachelor's degree, International Business Management
  • at Notre Dame University
  • June 2013

:

Specialties & Skills

APPROACH
COACHING
CUSTOMER SATISFACTION
MANAGEMENT
PRESENTATION SKILLS
RECRUITING
TELEPHONE SKILLS

Languages

Arabic
Expert
English
Expert
French
Expert