Hermes  Kristel, Admin receptionist

Hermes Kristel

Admin receptionist

LReal Estate

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, English
Experience
3 years, 7 Months

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Work Experience

Total years of experience :3 years, 7 Months

Admin receptionist at LReal Estate
  • United Arab Emirates - Dubai
  • February 2017 to June 2017

1.Welcoming customers and clients providing information regarding company services.
2.Posting job opening and recruiting new staff to the company.
3.Answering incoming calls and attending inquiries of perspective clients and customers.
4.Organizing the maintenance of employee files up to date
5.Monitoring day to day attendance .
6 .Taking initial interview to applicants.
7.Assist admin works
8.Assisting PRO if needed
9.Setting appointment to CEO
10.Updating data base
11.Attending and replying email received.

Front Desk at Chelsea Tower Hotel and Apartments
  • United Arab Emirates
  • January 2016 to February 2017

1. Answering Incoming/Outgoing calls
2 Directs call to guest rooms, staff, or departments through the switchboard
3 Logs all wake-up call requests and performs wake-up call services.
4. Handle the all the complaints professionally and pass it on to management for further
action.
5. Provides paging services for hotel guests and employees.
6 Assists in reporting telephone equipment or service complaints and problems.
7. Provides information about hotel services to guests.

Call center Representative at Cedar
  • Philippines
  • February 2013 to February 2015

Call Ltd. - Fully integrated lead generation sales company helping
businesses to thrive worldwide
1.Outbound/Inbound calls(world wide)
2.Email marketing/Telemarketing
3.Appointment Setting
4 .Assisting and giving information regarding our services
5.Getting the exact contact information to the clients.

Education

Bachelor's degree, English
  • at Cagayan State University Tertiary Education Cagayan ValleyElementary Cagayan ValleyMira National High School Cagayan Valley
  • January 2011

Specialties & Skills

CALL CENTER
CREATIVE
CUSTOMER RELATIONS
EVENT MANAGEMENT
PHONE SYSTEMS
REPORTS
SWITCHBOARD OPERATOR

Languages

English
Expert