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Hesham Ahmed , Sales Manager

Hesham Ahmed

Sales Manager ·Tawasol

Egypt

Bachelor's degree, Tourism And Hospitality Management

Work experience

Total years of experience: 8 years, 6 months

Sales Manager

August 2024 - Present

Tawasol

Cairo, Egypt

August 2024 - Present

Achieve 8% growth in repeat business within 6 months through tailored solutions.
Open new territories and capture 15% market share in untapped regions.
Lead a high-performance sales team alignment with company objectives.
Deliver actionable insights through Power BI based sales trends analysis.
Increase customer satisfaction by 15% by implementing feedback mechanisms.
Company industry:
Telecommunications
Job role:
Sales

Sales Manager

January 2022 - August 2024

Rizkalla

Cairo, Egypt

January 2022 - August 2024

Increase company contracts in the region by achieving 64 successful agreements.
Signed 64+ new contracts, increasing regional business footprint.
Drove 35% sales growth through strategic market planning and CRM usage.
Improved lead conversion by 20% via optimized sales pipeline.
Managed key accounts, achieving 15% annual growth in repeat business.
Company industry:
Household Appliances
Job role:
Sales

GCC Business Development Manager

February 2021 - April 2022

Hi Target

Dubai, United Arab Emirates

February 2021 - April 2022

Acquired 40+ B2B clients in UAE, Oman, and Saudi Arabia.
Built and managed a distributor network of 10+ partners across the GCC.
Maintained a 90% client retention rate by tailoring commercial proposals.
Reported sales performance to HQ with insights on regional challenges.
Company industry:
Software Development
Job role:
Sales

Area Sales Supervisor

June 2020 - December 2021

PepsiCo

Cairo, Egypt

June 2020 - December 2021

Analyzed sales trends and provided actionable insights that contributed to the company’s
strategic goals.
Improved the sales credit cycle, ensuring faster turnaround times and operational efficiency.
Opened new markets, establishing a broader customer base and increasing revenue streams.
Strengthened relationships with distributors and retailers, improving their commitment to the
brand.
Prepared comprehensive sales reports, presenting insights to management for strategic decision-
making.
Company industry:
FMCG
Job role:
Sales

Sales Supervisor

February 2019 - May 2020

Vodafone Egypt

Cairo, Egypt

February 2019 - May 2020

Achieved maximum profitability and growth by overseeing day-to-day operations and
implementing effective sales strategies.
Built a new customer base to maximize sales and expanded market share through personalized
sales techniques.
Conducted regular training sessions to enhance the team’s product knowledge and sales skills.
Ensured the team consistently met or exceeded sales goals, boosting overall performance.
Company industry:
Telecommunications
Job role:
Sales

Sales Agent

January 2018 - January 2019

Vodafone Egypt

Cairo, Egypt

January 2018 - January 2019

Consistently outperformed peers, securing a spot in the top 5 sales agents.
Provided accurate product information (e.g., features, pricing, and after-sales services) to
customers.
Established strong customer relationships, contributing to long-term customer loyalty
Company industry:
Telecommunications
Job role:
Sales

Education

Minia University

May 2016

May 2016

Bachelor's degree, Tourism And Hospitality Management

Egypt

GPA (rating): Good

GPA (rating): Good

degree in hospitality management

Skills

Home Appliances

Expert

Account Management

Expert

Sales

Expert

FMCG

Expert

Telecom Sales

Expert

Pivot Tables

Expert

Power BI

Expert

Data Analysis

Expert

negotiation

Expert

teamwork

Expert

order

Expert

purchasing

Expert

materials

Expert

CASH HANDLING

Expert

CUSTOMER SERVICE

Expert

DATA ENTRY

Expert

DATABASE ADMINISTRATION

Expert

INVENTORY MANAGEMENT

Expert

LISTENING

Expert

MARKET PLANNING

Expert

MARKETING

Expert

PERSONNEL

Expert

SALES

Expert

Execution Skills

Expert

Project Execution

Expert

operation

Expert

planning

Expert

key account management

Expert

short sales

Expert

money

Expert

retail

Expert

system sales

Expert

wholesale sales

Expert

supervising

Expert

problem solving

Expert

merchandising

Expert

sales coordination

Expert

office work

Expert

store management

Expert

stores

Expert

logistics

Expert

management consulting

Expert

pre sales consultancy

Expert

Team Management

Expert

Administration

Expert

Microsoft Excel

Expert

Marketing Management

Expert

Management

Expert

Sales Growth

Expert

Sales Management

Expert

Business Development

Expert

Microsoft Office

Expert

Leadership

Expert

Procurement

Expert

Sales Support

Expert

Digital Marketing

Intermediate

Catering Sales

Intermediate

Catering

Intermediate

Brand Management

Intermediate

Category Management

Intermediate

Hotels

Intermediate

Accounting

Expert

Market Research

Expert

Banking

Expert

Project Management

Expert

Science

Intermediate

Training

Sales Representatives

Expert

Marketing Strategy

Expert

Team Leadership

Expert

Microsoft PowerPoint

Expert

Communications

Expert

Achieving Targets

Expert

Social profiles

Personal Website
Personal Website
linkedin.com/in/hesham-wafy

Languages

Arabic

Expert

English

Expert

Training and Certifications

Certifications
Data Analysis for Sales Optimization
Dec 2024
Sales Forecasting from LinkedIN Learning.
Customer Relationship Management from HP Life.
Pricing & Promotion from atingi.
Advanced Business Development from EYouth.
McKinsey Forward Program from McKinsey & Company.
Professional Diploma in Coaching and Mentoring.
Training
Following Up after Sales Meeting
LinkedIn Learning

Hobbies and interests

Learning