Business Development Manager
Bayanat Information Technology Oman \ UAE
Total years of experience :18 years, 11 Months
Baynat Information Technology, Muscat, Sultanate of Oman and Dubai, UAE
IT Solution company (Digital Signage CMS, Website CMS, Touch Screens and Related Software)
• The given job title or profession was Business Development Manager but I was given the duties and responsibilities of a General Manager to look after overall company including sales, administration, account, Inventory, logistics and purchases of the company.
• Establish and adjusts selling prices by monitoring costs, competition, supply and demand.
• Complete sales operational requirements by scheduling and assigning employees; following up on all work results.
• Develop, implement, and supervision of company Sales Strategy and Business Development Plan.
• Develop specific plans to ensure revenue growth in all products.
• Supervise and support the sales executive and entire sales team to increase sales and meet the company sales target.
• Holding meeting with sales team to find out good sales practices and approaches along with come up with list of products working with our clients to be integrated in the future order and to plan accordingly further more to identify new market for business expansion.
• Contribute to team effort by accomplishing related results as needed.
• Market analysis and research to secure new businesses and big customers
• Identify, qualify and close new customer sales opportunities to generate sales revenues that meet or exceed assigned goals.
• Conduct introductory and high-level presentations including the demonstration of solutions.
• Directly reporting to company owner and doing any other duties assigned by company Director.
HP, Toshiba Partner
• Developed strategic and tactical marketing plans.
• Set sales goals and analyzed opportunities to grow market share and increase visibility.
• Served as key liaison between executive management, sales teams, and business managers in the area of custom design and product development.
• Provided innovative sales/marketing programs designed to increase sales and market share, enhance employee relations, and build customer service and support.
• Identified, assessed and analyzed markets and customer needs.
• Developed and introduced a successful and comprehensive new sales program to better identify new business opportunities and improve closing ratios.
• Drove tactical initiatives to capture increased market share and strengthen company recognition.
• Made presentation on company and products and answered potential customers' questions.
• Worked with customers, partners and sales teams to define, shape and understand technical requirements.
• Supported bidding activity with timely, accurate and well written input to bid responses.
• Assisted customers/partners in the development of clear technology strategies related to services.
• Supported the sales channel with customer demonstrations and technical solution training.
The first online e-shop Company in Egypt
• Analyzed local market trends and competitor activity to identify business leads.
• Developed customer accounts within the local area to drive business to increase market/customer share in all revenue streams.
• Negotiated packages with corporate clients.
• Developed and implemented creative local marketing channels, including social media channels.
• Worked within current business strategies and recognized potential opportunities.
• Cooperated with other departments to create an exceptional guest experience and build strong, comprehensive sales programs.
• Attended Sales events as required.
• Produced accurate and timely reports that meet the needs of the Director of Sales and senior management to include the reporting of appointments, calls made and business leads.
• Answered customer queries in a prompt and professional manner.
• Managed staff performance in compliance with company policies and procedures.
Computer Shop
• Deal with customers; handle their queries, assess their needs and assist them accordingly.
• Suggesting products to customers in accordance to their requirement.
• Managed product image by effectively presenting products to customers & offering the best customer service.
• Attend to customer queries and ascertain their needs.
• Maintain rapport with customers & ensure customer satisfaction.
• Daily sales report and accounts sheets
• Hardware and software Maintain.
• Any other work assigned by the management.
Accounting and Business Administries
