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Hesham Yousef, Sales representative, data entry

Hesham Yousef

Sales representative, data entry·Kafaat training, Dammam

Saudi Arabia

Bachelor's degree, Computer Science And Computer Networks

Work experience

Total years of experience: 2 years, 7 months

Sales representative, data entry

June 2024 - April 2025

Kafaat training, Dammam

Dammam, Saudi Arabia

June 2024 - April 2025

Contacted prospective students and presented professional
certifcation programs to generate enrollments.
Acted as a sales representative, convincing students to register for
specifc training programs.
Maintained and organized student data using Excel to prepare for
training batches.
Ensured accurate and timely enrollment of students into training
programs.
Held a certifcation from the offered programs, boosting credibility
during sales calls.
Managed and led a team of 3 sales representatives, ensuring targets
were met and performance was consistent.
Company industry:
Training & Education Center

Sales representative

March 2023 - April 2024

Aluminum Factory

Khobar, Saudi Arabia

March 2023 - April 2024

• Managed client relationships, providing tailored solutions for aluminum products to meet customer requirements.
• Identifed new business opportunities, securing contracts with industrial and commercial clients.
• Prepared and presented product proposals, ensuring alignment with client specifcations.
• Collaborated with production and logistics teams to ensure timely delivery of orders.
• Achieved or exceeded monthly sales targets, contributing to company revenue growth.
• Maintained a detailed knowledge of aluminum products, market trends, and competitive offerings.
• Addressed and resolved client issues promptly, ensuring high levels of customer satisfaction.
Company industry:
Industrial Production
Job role:
Sales

Assistant Restaurant Manager

January 2022 - June 2022

SalaPizz

Khobar, Saudi Arabia

January 2022 - June 2022

• Supervised daily restaurant operations, ensuring seamless service and customer satisfaction.
• Managed staff schedules, training, and performance to maintain a highly motivated team.
• Assisted in inventory management, including ordering supplies and reducing waste to optimize costs.
• Supported the development and implementation of sales strategies to increase revenue.
• Ensured compliance with health and safety regulations, maintaining a clean and safe dining environment.
• Handled customer complaints and feedback professionally to enhance the dining experience.
• Collaborated with the management team to create and execute promotional campaigns.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Education

Arab Open University - Saudi Arabia

February 2025

February 2025

Bachelor's degree, Computer Science And Computer Networks

Saudi Arabia

GPA (point): 3.3 out of 4

GPA (point): 3.3 out of 4

Relevant Coursework: Network Security, Ethical Hacking, Digital Forensics, Cryptography Final Year Project: “Enhancing Web Application Security Using Penetration Testing Techniques” Activities: Member of the Cybersecurity Club, participated in Capture The Flag (CTF) competitions

Skills

Troubleshooting

Expert

Software Testing

Expert

Programming

Expert

Java

Expert

Cyber Security

Expert

INVENTORY MANAGEMENT

Intermediate

MANAGEMENT

Intermediate

OPERATIONS

Intermediate

ANALYTICAL THINKING

Intermediate

Hardware knowledge

Expert

software knowledge

Intermediate

LEADERSHIP

Intermediate

TEAM LEADERSHIP

Intermediate

DATA MANAGEMENT

Intermediate

COMPUTER LITERACY

Intermediate

MICROSOFT OFFICE

Intermediate

TEAMWORK

Intermediate

MICROSOFT EXCEL

Intermediate

CROSS FUNCTIONAL COLLABORATION

Intermediate

FRIENDLINESS

Intermediate

JAVA (PROGRAMMING LANGUAGE)

Intermediate

RELIABILITY

Intermediate

english

Expert

CRYPTOGRAPHY

Intermediate

CUSTOMER SERVICE

Intermediate

CYBER SECURITY

Intermediate

DATA MANAGEMENT

Intermediate

DIGITAL FORENSICS

Intermediate

ETHICAL HACKING

Intermediate

LEADERSHIP

Intermediate

NETWORK SECURITY

Intermediate

SALES

Intermediate

TEAM LEADERSHIP

Intermediate

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
AOU - Graduation Certificate
Mar 2025