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Hesham Yousef, Sales representative, data entry

Hesham Yousef

Sales representative, data entry·Kafaat training, Dammam

Saudi Arabia

Bachelor's degree, Computer Science And Computer Networks

Work experience

Total years of experience: 2 years, 7 months

Sales representative, data entry

June 2024 - April 2025

Kafaat training, Dammam

Dammam, Saudi Arabia

June 2024 - April 2025

Contacted prospective students and presented professional
certifcation programs to generate enrollments.
Acted as a sales representative, convincing students to register for
specifc training programs.
Maintained and organized student data using Excel to prepare for
training batches.
Ensured accurate and timely enrollment of students into training
programs.
Held a certifcation from the offered programs, boosting credibility
during sales calls.
Managed and led a team of 3 sales representatives, ensuring targets
were met and performance was consistent.

Company industry:
Training & Education Center

Sales representative

March 2023 - April 2024

Aluminum Factory

Khobar, Saudi Arabia

March 2023 - April 2024

• Managed client relationships, providing tailored solutions for aluminum products to meet customer requirements.
• Identifed new business opportunities, securing contracts with industrial and commercial clients.
• Prepared and presented product proposals, ensuring alignment with client specifcations.
• Collaborated with production and logistics teams to ensure timely delivery of orders.
• Achieved or exceeded monthly sales targets, contributing to company revenue growth.
• Maintained a detailed knowledge of aluminum products, market trends, and competitive offerings.
• Addressed and resolved client issues promptly, ensuring high levels of customer satisfaction.

Company industry:
Industrial Production
Job role:
Sales

Assistant Restaurant Manager

January 2022 - June 2022

SalaPizz

Khobar, Saudi Arabia

January 2022 - June 2022

• Supervised daily restaurant operations, ensuring seamless service and customer satisfaction.
• Managed staff schedules, training, and performance to maintain a highly motivated team.
• Assisted in inventory management, including ordering supplies and reducing waste to optimize costs.
• Supported the development and implementation of sales strategies to increase revenue.
• Ensured compliance with health and safety regulations, maintaining a clean and safe dining environment.
• Handled customer complaints and feedback professionally to enhance the dining experience.
• Collaborated with the management team to create and execute promotional campaigns.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Education

Arab Open University - Saudi Arabia

February 2025

February 2025

Bachelor's degree, Computer Science And Computer Networks

Saudi Arabia

GPA (point): 3.3 out of 4

GPA (point): 3.3 out of 4

Relevant Coursework: Network Security, Ethical Hacking, Digital Forensics, Cryptography Final Year Project: “Enhancing Web Application Security Using Penetration Testing Techniques” Activities: Member of the Cybersecurity Club, participated in Capture The Flag (CTF) competitions

Skills

Troubleshooting
Expert
Troubleshooting
Expert
Software Testing
Expert
Software Testing
Expert
Programming
Expert
Programming
Expert
Java
Expert
Java
Expert
Cyber Security
Expert
Cyber Security
Expert
INVENTORY MANAGEMENT
Intermediate
INVENTORY MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
ANALYTICAL THINKING
Intermediate
ANALYTICAL THINKING
Intermediate
Hardware knowledge
Expert
Hardware knowledge
Expert
software knowledge
Intermediate
software knowledge
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
TEAMWORK
Intermediate
TEAMWORK
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
FRIENDLINESS
Intermediate
FRIENDLINESS
Intermediate
JAVA (PROGRAMMING LANGUAGE)
Intermediate
JAVA (PROGRAMMING LANGUAGE)
Intermediate
RELIABILITY
Intermediate
RELIABILITY
Intermediate
english
Expert
english
Expert
CRYPTOGRAPHY
Intermediate
CRYPTOGRAPHY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
CYBER SECURITY
Intermediate
CYBER SECURITY
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
DIGITAL FORENSICS
Intermediate
DIGITAL FORENSICS
Intermediate
ETHICAL HACKING
Intermediate
ETHICAL HACKING
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
NETWORK SECURITY
Intermediate
NETWORK SECURITY
Intermediate
SALES
Intermediate
SALES
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Certifications
AOU - Graduation Certificate