Hesham Fawzy Salah Ahmad, Accountant

Hesham Fawzy Salah Ahmad

Accountant

Automak

Location
Kuwait - Hawali
Education
Diploma, Computer Free Studies
Experience
21 years, 5 Months

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Work Experience

Total years of experience :21 years, 5 Months

Accountant at Automak
  • Kuwait - Al Ahmadi
  • My current job since November 2015

Collection Controller & Accountant Receivables at Automak Co up to date.

مدير فرع حولى تونس at Uaeexchange center
  • Kuwait - Hawali
  • My current job since September 2012

Develop and implement plans to increase the monthly rates of work.
Handling of Large Volume FC transactions of Corporate & Walk in Customers
Purchasing Travelers Cheques from clients (Verifying / updating in the system)
Effective handling of Customer complaints and work to find quick solutions of their inquires.
Coordinate with the staff members to get the customers satisfactions.
Provide the best financial solutions according to customer needs.
Leading the staff members in all operations to achieve the target had been given by H.O.
Monitoring and checking/updating all the transaction relates to Anti Money Laundering
And the central bank of Kuwait instructions.
Educating the staff members in Western Union & Express Money turning
Representative of the coordination in the Arab sector.

مدير فرع أبو حليفة at Uaeexchange center
  • Kuwait
  • January 2012 to August 2012

Develop and implement plans to increase the monthly rates of work.
Handling of Large Volume FC transactions of Corporate & Walk in Customers
Purchasing Travelers Cheques from clients (Verifying / updating in the system)
Effective handling of Customer complaints and work to find quick solutions of their inquires.
Coordinate with the staff members to get the customers satisfactions.
Provide the best financial solutions according to customer needs.
Leading the staff members in all operations to achieve the target had been given by H.O.
Monitoring and checking/updating all the transaction relates to Anti Money Laundering
And the central bank of Kuwait instructions.
Educating the staff members in Western Union & Express Money turning
Representative of the coordination in the Arab sector.

مدير فرع قرطبة at UAE Exchange Center WLL
  • Kuwait - Al Kuwait
  • October 2010 to December 2011

Develop and implement plans to increase the monthly rates of work.
Handling of Large Volume FC transactions of Corporate & Walk in Customers
Purchasing Travelers Cheques from clients (Verifying / updating in the system)
Effective handling of Customer complaints and work to find quick solutions of their inquires.
Coordinate with the staff members to get the customers satisfactions.
Provide the best financial solutions according to customer needs.
Leading the staff members in all operations to achieve the target had been given by H.O.
Monitoring and checking/updating all the transaction relates to Anti Money Laundering
And the central bank of Kuwait instructions.
Educating the staff members in Western Union & Express Money turning
Representative of the coordination in the Arab sector.

Operations Officer at UAE Exchange Center WLL
  • Kuwait - Hawali
  • October 2007 to September 2010

•Worked as a Cashier & Counter staff (Remittances / Forex)
•Handling of Large Volume FC transactions of Corporates & Walk in Customers
•Purchasing Travelers Cheques from clients (Verifying / updating in the system)
•Effective handling of Customer complaints
•Handling & Issuing local/foreign Demand Drafts
•Sending and receiving Western Union/Express Money/ Travelex Money transfer
•Monitoring and checking/updating all the transaction relates to Anti Money Laundering
•Handling cash advance through credit card
•Western Union in charge
•Educating the staff members in Western Union & Express Money turning
•Arab coordinator staff (issuing Egyptian drafts in charge)

Operations Officer at U.A.E. Exchange Center LLC
  • United Arab Emirates - Abu Dhabi
  • July 2006 to October 2007

•Worked as a Cashier & Counter staff (Remittances / Forex)
•Handling of Large Volume FC transactions of Corporates & Walk in Customers
•Purchasing Travelers Cheques from clients (Verifying / updating in the system)
•Effective handling of Customer complaints
•Handling & Issuing local/foreign Demand Drafts
•Sending and receiving Western Union/Express Money/ Travelex Money transfer
•Monitoring and checking/updating all the transaction relates to Anti Money Laundering
•Handling cash advance through credit card
•Western Union in charge
•Educating the staff members in Western Union & Express Money turning
•Transfer to Mussafah 1 as Arab coordinator staff
•Effective Customer handling - Workshop conducted by UAE Exchange Training Center
•Attended program conducted by Right Attitude Systems LLC for Leadership.
•Attended Training programme on C-Sam an unique product by UAE Exchange in collaboration with
C-Sam of US for remittance through Mobile Phones

General controller of the fixed assets at Al Borg labtology
  • Egypt
  • June 2005 to June 2006

Worked as a General controller of the fixed assets for 45 Br. Al Borg labtology .H.O. Cairo

Psychologist at Ministry of education
  • Egypt
  • August 2000 to January 2003

•Worked as Psychologist at Ministry of education in Cairo

Education

Diploma, Computer Free Studies
  • at Faculty of Education
  • May 1999

Computer Free Studies

Bachelor's degree, Psychologist
  • at Faculty Of Education
  • August 1998

•Bachelor of Arts & Education Department of Psychology Faculty Of Education Ain Shams University 1998

Specialties & Skills

Online Operations
Microsoft Office
Outlook
Bank Relations
Microsoft Office software & the Internet
Drawing

Languages

English
Intermediate
French
Beginner
Arabic
Expert

Training and Certifications

اجتياز برنامج خدمة العملاء بنجاح (Certificate)
Date Attended:
January 2007
Valid Until:
January 2007

Hobbies

  • Reading