هبة الأسمر

Lead and manage all Human Resources and Administrative functions across the organization.
Oversee recruitment, talent acquisition, onboarding, and employee integration processes.
Manage employee relations and provide guidance on HR policies and procedures.
Coordinate performance evaluations and employee development initiatives.
Administer leave management, attendance tracking, and employee records.
Support payroll coordination and employee benefits administration.
Manage medical insurance renewals and employee documentation.
Prepare HR reports, workforce planning analyses, and management updates.
Coordinate internal training programs and staff development activities.
Ensure compliance with company policies and applicable labor regulations.
Support senior management in organizational planning and operational improvement initiatives.
Facilitate communication between departments to ensure smooth business operations.

Silkor
Manager
Team leadership
Customer service excellence
Ensure outstanding customer service by coaching and guiding staff in effective client interaction
Encourage staff to upsell services and products
Handle cash management

Leading brand strategy, business development, and overall operations.
Managing corporate positioning within the luxuryjewelry market.
Overseeing partnerships, influencer relations, and high-profile client engagement.
Representing the brand in exclusive events and strategic collaborations.
Strengthening brand identity and expanding