Hiba Al Bishtawi, Senior IT Security Operations Officer

Hiba Al Bishtawi

Senior IT Security Operations Officer

Housing Bank of Trade and Finance

Location
Jordan
Education
Bachelor's degree, Computer Engineering
Experience
9 years, 8 Months

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Work Experience

Total years of experience :9 years, 8 Months

Senior IT Security Operations Officer at Housing Bank of Trade and Finance
  • Jordan - Amman
  • My current job since February 2020
IT Security Assistant Manager at Jordan Ahli Bank
  • Jordan - Amman
  • October 2018 to February 2020
IT Security Specialists at Arab Bank
  • Jordan - Amman
  • March 2015 to October 2018

● SOC operation, incident handling & response.
● Managing IT security devices including: Firewalls, Switches, Routers and Web Proxies.
● File Integrity Monitoring & Technical Control Compliance.
● Managing security services.
● Implementing security projects.
● Documenting procedures according to best security practices.
● Analysis of MSS and Anti-Phishing logs.
● Handling support tickets, incidents, and investigating the root cause.
● Performing network forensic investigations on potentially compromised hosts.
● Analyzing network traffic and security events from various security devices located
within the enclave.
● Integrating various systems with SIEM and analyzing their logs.
● Performing daily reviews of security relevant logs and activities.
● Identification and remediation of malware infections, phishing attacks and card fraud
● Administering Zero-Day malware detection and prevention solution
● Providing security administrative support on various systems.
● Reducing downtime by remaining on-call 24/7 and quickly responding to emergencies.
● Providing technical support and analysis of current and proposed system architectures,
and security capabilities.
● IPS administration and sensor configuration

Customer Support Associate at MarkaVIP
  • Jordan - Amman
  • July 2014 to September 2014
Trainee at GCE
  • Jordan - Amman
  • June 2013 to July 2013

Education

Bachelor's degree, Computer Engineering
  • at Al Balqa' Applied University
  • January 2014
High school or equivalent, Sciences
  • at Al-Quds High School
  • July 2009

Specialties & Skills

Languages

English
Expert
Arabic
Expert

Memberships

Jordan Engineers Association
  • ....
  • April 2014

Training and Certifications

CISM (Training)
Training Institute:
IT Security C&T
Date Attended:
October 2019
Defending Against DDoS Attacks Using Arbor APS (Training)
Training Institute:
Netscout
Date Attended:
April 2019
Duration:
16 hours
Microsoft Certified Solution Expert (MCSE) (Training)
Training Institute:
GCE
Date Attended:
April 2017
Network Forensics (Training)
Training Institute:
Arab Bank
Date Attended:
April 2017
Palo Alto Firewall Administration (Training)
Training Institute:
Palo Alto
Date Attended:
April 2016
Firemon Administration (Training)
Training Institute:
Firemon
Date Attended:
January 2017
Mcafee Network Security Platform (NSP) Administration (Training)
Training Institute:
Mcafee
Date Attended:
May 2016
CEH (Certificate)
Date Attended:
June 2016
Valid Until:
June 2019
CCNA Security (Training)
Training Institute:
Cyber Technical Consulting Jordan
Date Attended:
January 2016
CCNA (Certificate)
Date Attended:
January 2016
Valid Until:
January 2019
SSCP (Training)
Training Institute:
IT Security C&T
Date Attended:
August 2015
CEH (Training)
Training Institute:
SMT Center
Date Attended:
August 2015
Java (Certificate)
Date Attended:
July 2012
Valid Until:
January 9999
CCNA (Training)
Training Institute:
Cyber Technical Consulting Jordan
Date Attended:
November 2014

Hobbies

  • Drawing, reading, music.