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Hiba Emran, Telephone Switchboard Operator

Hiba Emran

Telephone Switchboard Operator·Reach Employment services

United Arab Emirates

Diploma, Communication Engineering

Work experience

Total years of experience: 6 years, 2 months

Telephone Switchboard Operator

December 2017 - November 2019

Reach Employment services

Dubai, United Arab Emirates

December 2017 - November 2019

Outsource in Zayed University - Dubai

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Customer Care Agent ( Customer Servies )

September 2013 - January 2017

BCI - SAMSUNG

Amman, Jordan

September 2013 - January 2017

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Sales and Beauty Advisor

September 2012 - May 2013

I&K Trading Company

Amman, Jordan

September 2012 - May 2013

Company industry:
Sales Outsourcing
Job role:
Sales

Education

Al Khawarizmi College

January 2013

January 2013

Diploma, Communication Engineering

Jordan

GPA (percentage): 74.4%

GPA (percentage): 74.4%

Communication Engineering

Skills

Sports
Expert
Sports
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Sports
Expert
Sports
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert

Languages

English

Expert

Training and Certifications

Training
Customer Care Program
Dale Carnegie Training
Communication Skills Program
Dale Carnegie Training