Hiba Lababidi, Sales Executive

Hiba Lababidi

Sales Executive

Prunelle sal

Lieu
Liban
Éducation
Master, Hotel Management
Expérience
12 years, 4 Mois

Partager Mon CV

Empêcher usager


Expériences professionnelles

Total des années d'expérience :12 years, 4 Mois

Sales Executive à Prunelle sal
  • Liban - Beyrouth
  • mars 2019 à octobre 2020

null

Food and Beverage Manager à Mr & MS S.A.R.L
  • Liban - Beyrouth
  • octobre 2017 à février 2019

Successfully Opened and operated Mr & Mrs branch in Koleiat and oversaw the development of Cocotte Catering. This including working closely with the design team on the corporate identity, design exceptional menus, purchase goods and continuously make necessary improvements, establishing policies & procedures
- Developing an expansion plan for the business in Beirut
- Leading F&B team by attracting, recruiting, and training personnel.
- Ensuring strict compliance with all requirements such as relevant hygiene and safety legislation
- Implementing ‘Omega’ software POS & BO and meeting financial targets
- Resolving problems efficiently
- Negotiating contracts for Cocotte Catering with customers, along with making sure they are satisfied with the food and service provided
- Planning new promotions and initiatives, as well as contributing to the development of the existing business

Restaurant Manager à The Grove
  • Koweït - Al Koweït
  • décembre 2016 à mai 2017

-Manage all operations related to restaurant’s function such as participating in the opening and closing procedure, preparing schedules, tracking maintenance
-Check stock levels and order supplies
-Adjusting the drinks/coffee menu
-Implementing ACE POS/BO and training employees
-Respond to customers’ queries and complaints
-Training and supervising staff
-Handling administration and paper work
-Maintaining the food safety system and improving it
-Delivering weekly and monthly reports

Restaurant Manager à Bread Republic
  • Liban - Beyrouth
  • février 2015 à novembre 2016

- Analyze and plan restaurant sales levels and profitability
- Maintaining the Food safety system and improving it.
- Recruiting, training and supervising staff
- Handling customer enquiries and complaints
- Handling administration and paper work
- Reducing food and beverage costs by implementing standards and inventory control
- Developing new policies for waste control to maintain a profitable operations
- Designing exceptional menu and purchasing goods
- Take responsibility for the business performance of the restaurant

Operations Manager/ Franchise Coordinator à Café Younes
  • Liban - Beyrouth
  • décembre 2009 à octobre 2013

-Setting sales strategies and targets for the company and taking necessary measurements to achieve them.
-Overseeing the chain expansion of four new branches and leading fully on the operations of two of them and became the trusted advisor for future expansion plans.
-Developing and implementing procedures for maintaining the hygiene, food safety system and quality standards (The Q Platinum Award)
-Managing and controlling all aspects of stock management within the outlets (Inventory management)
-Preparing and submitting periodical reports on sales and costs
-Managing four store managers in their daily operations, and more than 53 employees in all outlets.
-Managing the warehouse and providing corrective solutions for the warehouse keeper

Sodeco Store Manager à Café Younes
  • Liban - Beyrouth
  • juin 2009 à décembre 2009

- Hiring, and training employees
-Assigning tasks to employees and supervisors
-Inventory control
- Ordering food, coffee and merchandise
-Increasing sales and providing excellent customer service
- Preparing reports
- Maintaining equipments

Hamra Store Manager à Café Younes
  • Liban - Beyrouth
  • septembre 2007 à juin 2009

-Hiring, and training of employee
-Assigning tasks to employees and supervisors
-Inventory control
-Ordering food, coffee and merchandise
-Increasing sales and providing excellent customer service
-Preparing reports
-Maintaining equipments

Café Manager à Hoops Club
  • Liban - Beyrouth
  • décembre 2006 à août 2007

-Guiding a team of 3 employees
-Inventory Control
- Daily direct contact with customers
- Ordering various food and supplies from various companies

Éducation

Master, Hotel Management
  • à Sagesse University
  • janvier 2020
Baccalauréat, Marketing & Advertising
  • à AUL
  • août 2005

* Marketing and advertising / BBA. Beirut 2005

Etudes secondaires ou équivalent, Economy & Sociology
  • à Fakhereddine High School
  • juillet 2002

* Lebanese Baccalaureate ( Economy & Sociology) - Beirut 2002

Specialties & Skills

Cost Control
Team Management
Customer Service Oriented
Business Expansion
CUSTOMER SERVICE
INVENTORY
INVENTORY CONTROL
ON SALES
OPERATIONS
OPERATIONS MANAGER
ORDERING
SALES REPORTS

Langues

Arabe
Langue Maternelle
Anglais
Expert
Français
Moyen
Italien
Débutant

Formation et Diplômes

Arab women's entrepreneurship project (AWEP) (Formation)
Institut de formation:
Amideast
Date de la formation:
February 2015
Durée:
90 heures

Loisirs

  • Badminton