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Hiba Mardini, Operations Coordinator

Hiba Mardini

Operations Coordinator·Lebanese Army Forces

Lebanon

High school or equivalent, Business Administration

Work experience

Total years of experience: 8 years, 7 months

Operations Coordinator

January 2025 - Present

Lebanese Army Forces

Saidon, Lebanon

January 2025 - Present

Receive, review, and organize official meal program schedules for military units
Prepare and submit detailed progress and compliance reports
Follow up with contractors to verify quality, quantity, and delivery timelines
Coordinate supply logistics and ensure smooth distribution of meals and related resources
Oversee and verify adherence to health, safety, and military regulations in food service
Support special, urgent, or confidential missions by providing operational follow-up and coordination
Maintain accurate documentation for procurement, deliveries, and inspections

Company industry:
Military & Defense

Administrative Assistant

June 2019 - August 2025

Lebanese Army Forces

Beirut, Lebanon

June 2019 - August 2025

Composed and distributed professional correspondence including emails, memos, letters, faxes, and
forms
Designed and delivered PowerPoint presentations for international delegates, including U.S. military
personnel
Collecting and organizing data from various sources, ensuring accuracy and completeness
Assisted in preparing scheduled reports and maintained accurate documentation
Managed inventory and ordered office supplies, sourcing new vendors for better pricing and efficiency
Provided administrative and logistical support to visiting delegations and internal start

Company industry:
Military & Defense
Job role:
Administration

Sales Executive / Cashier

November 2018 - January 2019

PAC – Duty Free Beirut

Beirut, Lebanon

November 2018 - January 2019

Approached and engaged customers to promote and sell duty-free products
Maintained full stock levels and ensured accurate product presentation
Handled cash and credit card transactions, performed end-of-day cash reconciliation
Ensured accuracy in product pricing and processed sales efficiently

Company industry:
Sales Outsourcing

Customer Service / Accounting & Invoicing

February 2018 - October 2018

Stampa Printing Services

Beirut, Lebanon

February 2018 - October 2018

Welcomed and assisted customers, identifying and addressing their needs
Coordinated with design team to deliver custom visual solutions
Finalizing data entry tasks, including entering, organizing, and verifying information with speed and
accuracy
Prepared invoices and processed cash payments Created basic PowerPoint designs for business clients
Entered and maintained large volumes of data in Excel and internal databases

Company industry:
Advertising

Sales / Graphic Design Assistant

November 2017 - January 2018

Amazing Company

Beirut, Lebanon

November 2017 - January 2018

Met with clients to discuss design needs and sales offers
Handling customer data collection tasks, maintaining accurate records in company systems.
Created content and visual designs for social media platforms
Conducted follow-up calls with existing customers and managed payments
Contributed to business development through lead generation and cold calling

Company industry:
Marketing

Sales Executive / Graphic Design

October 2016 - January 2017

Würth Lebanon (International Company)

Beirut, Lebanon

October 2016 - January 2017

Developed marketing materials including posters, billboards, and digital designs
Delivered professional PowerPoint presentations to support product sales and client meetings
Provided both indoor and occasional outdoor sales support
Handled invoicing and offered excellent customer service
Answered incoming inquiries and provided product guidance

Company industry:
Lubricants & Greases Blending

Education

Rafik Hariri University

January 2016

January 2016

High school or equivalent, Business Administration

Lebanon

Rafik Hariri University

January 2016

January 2016

Bachelor's degree, Marketing

Lebanon

Rafik Hariri University

January 2013

January 2013

Bachelor's degree, Business Administration

Lebanon

Bachelor of Business Administration (BBA), Emphasis in Marketing
View attachment

Al-Makassed Al Islamiah School

January 2013

January 2013

High school or equivalent, Society and economy

Lebanon

Skills

INVOICING
Expert
INVOICING
Expert
RECEIVING
Expert
RECEIVING
Expert
ADMINISTRATIVE ASSISTANT
Beginner
ADMINISTRATIVE ASSISTANT
Beginner
OFFICE MANAGEMENT
Intermediate
OFFICE MANAGEMENT
Intermediate
SALES
Intermediate
SALES
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
GRAPHIC DESIGN
Intermediate
GRAPHIC DESIGN
Intermediate
CORPORATE COMMUNICATIONS
Intermediate
CORPORATE COMMUNICATIONS
Intermediate
REPORT WRITING
Intermediate
REPORT WRITING
Intermediate
BUSINESS PRESENTATIONS
Intermediate
BUSINESS PRESENTATIONS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
DATA ENTRY
Intermediate
DATA ENTRY
Intermediate
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
ACCOUNTANCY
Beginner
ACCOUNTANCY
Beginner
ADOBE PHOTOSHOP
Beginner
ADOBE PHOTOSHOP
Beginner
ART
Beginner
ART
Beginner
CREATIVE
Beginner
CREATIVE
Beginner
CREDIT
Beginner
CREDIT
Beginner
EMAIL
Beginner
EMAIL
Beginner

Languages

Arabic

Expert

English

Expert

Hobbies and interests

Fast Typing