Administrative Assistant
ilimits
مجموع سنوات الخبرة :5 years, 0 أشهر
Provide general administrative and clerical support including mailing, scanning, faxing, and copying to management.
•Directing internal and external calls to designated departments.
•Handling company’s car files (Insurance, Mechanic fees, Maintenance and repairs)
•Run company’s errands to post office and office supply store in corporation with the accounting.
Manage large amounts of incoming calls.
•Identify and assess customers’ needs to achieve satisfaction.
•Build sustainable relationships of trust through open and interactive communication.
•Provide accurate, valid, and complete information by using the right method.
•Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
•Keep records of customer interactions, process customer accounts and file documents.
•Follow communication procedures, guidelines, and policies.
•Answer calls from customers regarding their inquiries.
•Filing documents, as well as entering data and maintaining database.
•Schedule and coordinate meetings, appointments, and travel arrangements for managers.
•Handling employees files (Attendance, Leave, Warnings, Employment contracts).
•In charge of company administrative driver’s schedule and routing.
•Responsible for setting up and managing both electronic and paper filing systems as well as taking steps to maintain that the company is in compliance with all applicable record keeping requirements.
Personal loans department
*Calypso on loans
*Operation officer
*Administrative assistant
Honor list in Fall 2013-2014