Hiba Siblini, Sales Efficiency Analyst

Hiba Siblini

Sales Efficiency Analyst

Schneider electric

Location
Lebanon - Beirut
Education
Diploma, Business/Corporate Communications
Experience
24 years, 5 Months

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Work Experience

Total years of experience :24 years, 5 Months

Sales Efficiency Analyst at Schneider electric
  • Lebanon - Beirut
  • My current job since January 2011

- Salesforce.com project manager/ Data steward and administrator. Training of users and support to Eastmed users. Leader for new enhacements and projects within Schneider Eastmed.
- Reports and Dashboards creation in Salesforce.com
- Preparation of Sales efficiency monthly/ quarterly and yearly reports.
-Coefficients creation/update and unblocking orders in SAP.
- Catalogues replenishment in sales countries/ Coordination with Marcom.
- Project Manager and coordinator on Sustainable development projects in Schneider Eastmed.
- Internal ISO auditor

Order processing supervisor at Schneider Electric
  • Lebanon
  • January 2010 to January 2011

- Coordination of team tasks.
- Coach the team on Order processing/ SAP, on Communication to Customers and provide support for problem solving.
- Daily administration of logistics tasks related to problem solving with suppliers, SAP, and Finance department.
- Support to SC & Logistics Manager in the deployment of KPIs and Projects Action Plan deployment.
-End of month reports (KPI calculations- GIT analysis to Finance)
-On monthly basis, revise and report backlog and forecasted invoice dates to Finance and SC planner
- Perform internal department audit on OP process coherence and application consistency
-Maintenance of Order Management processes to meet ISO 9001 & Bridge requirements.
- Carry on Action Plans with suppliers for Order Processing requirements stabilization and improvements
-Coordination with various SEEM departments on projects, e.g Finance & Quality department to meet the needs of external or internal Audit requirements, Bridge and ISO 9001.
- Backup during team holidays and absences.

Logitics administrator at Schneider Electric
  • Lebanon
  • January 2006 to January 2009

- Logistics SAP implementation player in Eastmed.
- Coach the team on Order processing/ SAP, on Communication to Customers and provide support for problem solving.
- Daily administration of logistics tasks related to problem solving with suppliers, SAP, and Finance department.
- Support to SC & Logistics Manager in the deployment of KPIs and Projects Action Plan deployment.
-End of month reports (KPI calculations- GIT analysis to Finance)
-On monthly basis, revise and report backlog and forecasted invoice dates to Finance and SC planner
- Perform internal department audit on OP process coherence and application consistency
-Preparation and maintenance of Order Management processes to meet ISO 9001 & Bridge requirements.
- Carry on Action Plans with suppliers for Order Processing requirements stabilization and improvements
-Coordination with various SEEM departments on projects, e.g Finance & Quality department to meet the needs of external or internal Audit requirements, Bridge, ISO 9001, East Med Website.
- Backup during team holidays and absences.

General Manager Assistant at Vinci Construction Grands Projets
  • Egypt
  • January 2001 to January 2007

- Coordinating meetings with visitors.
- Translation during meetings for only Arabic speaking visitors.
- Coordination of expats needs.
- Preparing all mails Arabic/English/French.
-Translation of outgoing/incoming mail, articles, laws from/to Arabic/English  Arabic/French
- Tickets and hotels bookings.
- Preparing libyan visas requests to be sent to the immigration and then coordinating their issue with the main office in Paris.
- Preparing Schengen visas requests and following them up.
-Organizing mail monitoring from/to work site.
-Preparing checks & bank accounts following.
- Filing outgoing/incoming mail

Tours Coordinator at ITC TOURING CENTER
  • Libya
  • January 1999 to January 2001

- Suppport in organization and creation of new offers
- Support in the preparation of the marketing material ( including pamphlets, brochures, offers, etc&).
- Preparation of mailing lists.
- Distribution and circulation of all marketing material.
- Dealing with the customers ( Local and International)

Education

Diploma, Business/Corporate Communications
  • at CNED-France
  • January 2001

Specialties & Skills

Salesforce.com
Salesforce Administrator
Salesforce.com implementation
SAP Logistics
SAP Sales & Distribution
salesforce.com data steward
Salesforce Training

Languages

English
Expert
French
Expert
Spanish
Expert
Arabic
Expert