CEO Personal Assistant
Defical
Total years of experience :11 years, 0 Months
1.devising and maintaining office systems, including data management and filing; 2.arranging travel, visas and accommodation and, occasionally, traveling with the manager to take notes or dictation at meetings or to provide general assistance during presentations; 3.screening phone calls, inquiries and requests, and handling them when appropriate; 4.meeting and greeting visitors at all levels of seniority; 5.organizing and maintaining diaries and making appointments; 6.dealing with incoming email, faxes and post, often corresponding on behalf of the manager; 7.carrying out background research and presenting findings; 8.producing documents, briefing papers, reports and presentations; 9.organizing and attending meetings and ensuring the manager is well prepared for meetings; 10.liaising with clients, suppliers and other staff. 11.delegating work to others in the manager's absence.
Key Responsibilities of the post:
1. Handle day-to-day Visa Applications in compliance with Standard Operations Procedures -greeting customers, supporting completion and checking applications, obtaining biometric data and other documentation
2. Following an established and defined filing and administration process, guided by a computer-based system
3. Ensure engagement with applicants provides a first-class service, and positive customer experience
4. Flag to VAC Management/Supervision applications that may give rise to concern
5. Handle customers complaints assertively, and efficiently
6. Handle problems professionally, and diplomatically
7. Support the provision of healthy and safe working environment through good personal and team practices
8. Support VAC initiatives to support the ongoing improvement of business performance
9. Support colleagues to develop and implement continuous improvement initiatives
10. Handling fixed assets
11. open customers accounts by recording accounts data
12. maintain their records and information
13.maintain financial accounts by processing customer adjustments...
handling phone calls,
taking orders properly,
setting schedule,
filing,
minutes of the meeting,
follow up of all required tasks,
cash handover,
daily preparation tasks,
sending shift reports,
still studying
