– Customer Service Representative
Extensya
Total years of experience :1 years, 4 Months
Communicating with customers over the phone.
- Manage and resolve customer complaints.
- Identify and overcome objections.
- Handle calls in a pressure environment.
- Handling issues and complaints with providing solutions to the customers.
- Fully aware of information related to the product or services of the organization
- meeting with clients by scheduling appointments and providing tours
- answering questions and overcoming objections of potential fitness members
- providing the clients with the necessary information about the organization
- answering questions and overcoming objections of potential fitness members
- works to maintain the existing clients
- Prepares various packages to meet the needs of a diverse clientele.
- Daily paperwork, documentation