Hicham Malki, Solution Architect

Hicham Malki

Solution Architect

Post Luxembourg

Location
Belgium
Education
Bachelor's degree, IT & Systems : Network & Telecommunications Engineering
Experience
12 years, 6 Months

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Work Experience

Total years of experience :12 years, 6 Months

Solution Architect at Post Luxembourg
  • Luxembourg
  • My current job since March 2019

Department : Whosesale & Corporate Functions
Service : Transversal Activities
Business Entity : Project & Infrastructure Management

- Define the strategic vision and plan of the global system at enterprise level, translating business objectives and strategy into a system-wide architectural framework.
- Create / Manage / Maintain architecture repositories. (Mapping Information System views, documents)
- Develop a master plan for the transformation of the Information System architecture (target architecture) in line with the strategy of the Business Line.
- Define and maintain a consistent, optimal and future-proof architectural vision for the software solution in line with the governance rules and strategic objectives defined at enterprise level (BSS/OSS).
- Decline this vision into high-level architectural plan and design for software solutions, identifying relevant development standards and defining the overall technical setup.
- Support projects in the upstream phases to define the architecture solutions to meet the needs expressed by the Business in accordance with the target architecture.
- Document this architecture, at the appropriate level of details, using enterprise standards (UML, BPMN 2.0), and make sure it is well understood by all stakeholders (Process Experts, Program/Project Managers, Business Analysts, Software Developers/Testers)
- Conduct Information System improvement and rationalization studies in functional, technical and cost terms.
- Assess the relevance and coherence of IT transformation projects in relation to the target architecture by validating the functional and technical architectures before launching.
- Define and enforce Application Life cycle Management and Continuous Integration standards.
- Promote Information System governance as a professional discipline delivering value through the adoption of a structured approach to ensure and achieve alignment with the strategy.

IT Business Analyst / Business System Owner at Proximus
  • Belgium
  • July 2017 to February 2019

Division : NEO/QEL (Network Engineering Operations / Quality, Efficiency & Labs)
Department : Production Solutions / Fiber Optics and Job Management System

- Provide high quality level shared services in applications (Optical Fiber and Copper infrastructure) support expertise within the framework of the Belgium Sites activities.
- Provide practical support for internal users of our documentation systems, guide them to the different releases of the relevant IT applications. These users provide detailed documentation of our network, and also monitor contractors who perform the necessary fieldwork. This is based on detailed diagrams and drawings that are created from computer systems.
- Share know-how with others in my competency domain and proactively support others to develop and ensure business continuity.
- Define, produce, monitor and communicate at the right levels of the organization a set of key performance indicators (KPI’s).
- Develop and apply SLA for activities and manage improvement solutions with own team and Global Experts from users feedback. Work with end users and internal IT department, According to a standardized change management process to detect and clarify new ideas to improve and complement applications.
- Remain and develop the collective memory of the CAD service as transfer into consistent tools.
- Organize the tests for the end users, contribute to the writing of scripts for testing and monitor the availability of different environments.
- Provide training to existing users, both for new and modified features.
- Implement new standardization processes and support the commissioning of new versions, take care of the communication to the users and the support in case of problems.
- Important intermediary between the users and the IT department. In this role, I work on the IT side with analysts, developers and project managers. On the user side, my main contacts are the "key users" of the relevant applications and their management.

Network Quality, Efficiency & Labs Internship at Proximus
  • Belgium
  • March 2017 to June 2017

Division: NEO/QEL (Network Engineering Operations / Quality, Efficiency & Labs)
Department: Production Solutions Proximus Tower T - Brussels

- Data Quality reporting:
Gathering information on several Proximus’s databases with SQL queries. Reporting & analysis of the gathered data.

- Test Automation : UFT (HP)
Development (end to end) of automated scripts using descriptive programming to avoid technical failure during the check-in process.
Launch of a Web Service (SOAP/XML) to check if the data have been correctly updated.

Fixed Access Network Deployment Engineer at Proximus
  • Belgium
  • January 2013 to June 2017

Division : NEO/IPR (Network Engineering Operations / Infrastructure Program Rollout)
Department : FAN/IDE (Fixed Access Network / Infrastructure’s Detailed Engineering) Area 5-1 Liège

Working in the R&D department of the physical layer engineering domain for the Fixed Access Network division.
I am responsible for the design, deployment, engineering of the copper and optical fiber network for the distribution network of the Proximus’s Liège Area.

Duties & Responsibilities:
- Collecting the requirements of the project - business and operational
- Elaboration of technical solutions, in collaboration with experts from other areas and departments to define technical specifications
- Coordination with corporate customers to deploy dedicated in-house cabling and network equipment
- Deployment of own underground copper and fiber cables for the network extension
- Request for offers at subcontractors for the deployment of cabling and/or network equipment
- Follow-up and coordination of the subcontractors and reception of their works
- Request for offers at Dark Fiber providers
- Follow-up of the projects, deliveries, incidents and planned works
- Documentation of the fixed copper and fiber network
- Tracking project progress - Project status reporting

To ensure that the solution is consistent and optimal:

- In line with the strategy, the evolution of the network architecture and objectives of Proximus meets the requirements of the business units
- Optimization of investment and maintenance

Architect internship at SPRL Gisabella
  • Belgium
  • October 2011 to May 2012

My role was to visit the construction site every day and make a report, from the beginning until the end of the construction.

Architect Assistant at SolmateQ
  • Qatar - Doha
  • July 2011 to September 2011

During 3 months I helped the architect in the creation of a factory of photovoltaic panels.

Student job at Prefer
  • Belgium
  • July 2010 to September 2010

Prefer is a reinforced concrete specialized industry.
As student employee my role was to create pieces of reinforced concrete for the civil engineering department.

Education

Bachelor's degree, IT & Systems : Network & Telecommunications Engineering
  • at Institut Technologique de Liège
  • October 2017

Applied Mathematics and statistics Electricity and electronics Combinatorial and sequential logic Digital transmissions Systems Architecture =============================== Introduction to databases Databases in networks =============================== Software analysis Computer science applied to science and technology: introduction to programming Computer science applied to science and technology: basics of programming Object-Oriented software engineering Procedural programming =============================== Computer Networks IP Telephony Wireless Networks Switching Routers and routing Scaling Networks WAN Technologies Network security =============================== Technical Project Management Language in Higher Education: English =============================== Professional training activities Professional introduction internship Professional integration internship

Bachelor's degree, Architecture
  • at Université de Liège
  • June 2012

Bachelor Degree in Architecture

Diploma, Sciences
  • at Athênée Royal de Chênée
  • June 2007

Higher Secondary Education Certificate

Specialties & Skills

PRINCE2
Business Analysis
IT Project Management
Telecom Infrastructure
Sketchup
AutoCad
Microsoft Office
AutoCad Map 3D
Telecom's Copper Infrastructure
IT Project Management
HP Quality Center
MS Visio
Telecom's Optical Fiber Infrastructure
GANTT Project
Service Level Agreements
Prince2
Requirements Management

Languages

French
Expert
Arabic
Expert
English
Expert
German
Intermediate
Spanish
Intermediate
Dutch
Beginner

Memberships

AHHO
  • Sponsor
  • January 2013

Training and Certifications

PRINCE2 Foundation Certificate in Project Management (Certificate)
Date Attended:
October 2018
ITIL V3 Foundation in IT Service Management (Certificate)
Date Attended:
September 2017