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Hicham Srour, Digital Marketing Specialist

Hicham Srour

Digital Marketing Specialist·Mozaico

Lebanon

Master's degree, Business And Marketing

Work experience

Total years of experience: 4 years, 0 months

Digital Marketing Specialist

January 2024 - Present

Mozaico

Jdeideh, Lebanon Hybrid

January 2024 - Present

- Social Media & Content Strategy: Formulated and executed multi-platform creative content strategies across Instagram, Facebook, TikTok, and YouTube, driving a 80% increase in organic engagement and growing the follower base by 80k.
- Paid Ads & Performance Marketing: Managed and optimized full-funnel paid advertising campaigns across all social media and e -commerce networks, achieving an average ROAS of 4.8 and decreasing Cost Per Acquisition (CPA) by 20%.
- E-Commerce & Web Optimization (SEO): Developed and launched optimized e-commerce product listings on Amazon, Etsy, and Houzz, implementing targeted backend keywords that drove a 25% boost in conversion rates. Spearheaded organic growth and SEO strategy using Semrush and Shopify.
- Team Leadership & Collaboration: Directed end-to-end influencer marketing campaigns and managed external creative partners (photographers, designers)
- AI Tool Integration (Content Production): Leveraged advanced AI tools (ChatGPT, Sora, Google Veo, HeyGen) to automate ideation, scriptwriting, and video production

Company industry:
Marketing

Account manager

November 2022 - January 2024

Microbits

Baabda, Lebanon

November 2022 - January 2024

- Account management: Managed over 25 simultaneous client accounts via emails, calls and meetings
- Content Strategy: Created monthly calendars with trendy content ideas for all the accounts
- Reporting: Created monthly reports (Ads, SM, SEO) and presented it to the clients
- Ads Management: Created and optimized ads strategies for Meta accounts, generating up to 120% increase in sales
- Team Leadership: Coordinated with copywriting, design, and web development teams to delegate client requests, ensuring high quality, on-time delivery through consistent follow-ups.

Company industry:
Marketing

Digital Marketing Intern

June 2022 - August 2022

Betterfly

Beirut, Lebanon

June 2022 - August 2022

- Betterfly Content Creator: Created several ongoing projects chosen and executed by clients.
- Copywriting: Created blogs to help SEO, LinkedIn posts and newsletter ideas.
- Conducting market research to better grasp market trends across digital platforms

Company industry:
Marketing

Digital Marketing Intern

January 2022 - January 2022

Better’fly

Beirut, Lebanon Hybrid

January 2022 - January 2022

- Content Creation: Created several ongoing projects chosen and executed by clients.
- Copywriting: Created lifestyle blogs to help with SEO, LinkedIn posts and newsletter ideas.
- Market Research: Conducted market research to better grasp market trends across digital platforms

Company industry:
Marketing

Education

Antonine University

June 2025

June 2025

Master's degree, Business And Marketing

Lebanon

Antonine University

June 2024

June 2024

Master's degree, Master of Business Administration – Digital Marketing

Lebanon

USJ

June 2021

June 2021

Bachelor's degree, Business Management and Marketing

Lebanon

Saint Joseph University

June 2021

June 2021

Bachelor's degree, Bachelor of Business Management and Marketing

Lebanon

Lycée Abdel Kader

June 2018

June 2018

Diploma, Baccalaureate in Science

Lebanon

Skills

SEARCH ENGINE OPTIMIZATION

Expert

SOCIAL MEDIA

Expert

TIKTOK

Intermediate

SEMRUSH (SOFTWARE)

Expert

SHOPIFY

Intermediate

COPYWRITING

Intermediate

MICROSOFT EXCEL

Expert

DATA ENTRY

Expert

CANVA (SOFTWARE)

Expert

E-COMMERCE

Expert

ADVERTISEMENT

Intermediate

ARTIFICIAL INTELLIGENCE

Intermediate

BUSINESS PERFORMANCE MANAGEMENT

Intermediate

DIGITAL MARKETING

Intermediate

E COMMERCE

Intermediate

LEADERSHIP

Intermediate

MARKETING

Intermediate

MASTER OF BUSINESS ADMINISTRATION MBA

Intermediate

STRATEGIC THINKING

Intermediate

WEB PERFORMANCE OPTIMIZATION

Intermediate

Languages

English

Beginner

French

Beginner

Training and Certifications

Certifications
Fundamentals of Digital Marketing, Digital Marketing Program

Hobbies and interests

Volunteering