Hikmat Al-Rayyes, Team Leader

Hikmat Al-Rayyes

Team Leader

Al-Ghandi Auto (Chevrolet & GMC)

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Computer Science
Experience
19 years, 2 Months

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Work Experience

Total years of experience :19 years, 2 Months

Team Leader at Al-Ghandi Auto (Chevrolet & GMC)
  • United Arab Emirates
  • My current job since January 2008

-Control reservations on cars.
-Ordering requested vehicles.
-Ordering vehicles for manufacture.
-Follow up on all team members to check each member's deal status (closed, pending), as well as all the bookings and the expected deals.
-Assist team in closing all deals.
-Arrange vehicles for team orders.
Work with back office and workshop to make sure all requested vehicles are ready to be delivered to customers on time with no delays.
Organize showrooms working hours schedule (Friday duties, late shift duties, yearly vacations).
Make sure sales staff are following sales Company sales policy.
-Handle all unsatisfied clients.
-Make sure all customers are receiving the help they need when they enter showroom and assign them with members of sales staff.
-Plan for all coming expected deals.
-Contact important clients to make sure if they are satisfied with us and if they are interested in new deals.

Team Leader at Al-Yousuf Motors (Chevrolet)
  • United Arab Emirates
  • September 2007 to December 2007

-Control reservations on cars.
-Ordering requested vehicles.
-Ordering vehicles for manufacture.
-Follow up on all team members to check each member's deal status (closed, pending), as well as all the bookings and the expected deals.
-Assist team in closing all deals.
-Arrange vehicles for team orders.
Work with back office and workshop to make sure all requested vehicles are ready to be delivered to customers on time with no delays.
Organize showrooms working hours schedule (Friday duties, late shift duties, yearly vacations).
Make sure sales staff are following sales Company sales policy.
-Handle all unsatisfied clients.
-Make sure all customers are receiving the help they need when they enter showroom and assign them with members of sales staff.
-Plan for all coming expected deals.
-Contact important clients to make sure if they are satisfied with us and if they are interested in new deals.

Sales Executive at Al-Yousuf Motors L.L.C (Chevrolet)
  • United Arab Emirates
  • May 2005 to August 2007

-Attend walk in customers, phone calls.
-Prospecting customer.
-Give test drive.
-Follow up with customers.
-Follow up with banks.
-Follow up with insurance.

Customer Service at Etisalat
  • United Arab Emirates - Ajman
  • July 2004 to September 2004

Direct Inquire Service

Education

Bachelor's degree, Computer Science
  • at University Of Sharjah
  • June 2004
High school or equivalent,
  • at Halwan Government School
  • June 1999

Specialties & Skills

Microsoft Access
Visual Basic
Government
Application: Win9x, 2000, XP, MS Office
Languages: C, C++, Java, Jscript, HTML, Assembly and Visual Basic
Data Base: MS SQL server 2000, MS Access and SQL *Plus

Languages

Arabic
Expert
English
Expert