هلال المالكي, VP IT

هلال المالكي

VP IT

Confidential

البلد
المملكة العربية السعودية - الدمام
التعليم
بكالوريوس, Business Administration
الخبرات
22 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :22 years, 7 أشهر

VP IT في Confidential
  • المملكة العربية السعودية - الرياض
  • أشغل هذه الوظيفة منذ أكتوبر 2022
Head of IT, Business Systems and technology في Confidential
  • المملكة العربية السعودية - الرياض
  • يناير 2020 إلى أكتوبر 2022

Building up a start-up entity, for Confidential aviation, with the latest technology with 30 business systems.
Airline maintenance and engineering, Finance, HR, Operations, Flight Planning, Safety, security & regulatory, etc..

Head of Information Technology في ATCO Group
  • المملكة العربية السعودية - الدمام
  • نوفمبر 2018 إلى يناير 2020

Oracle Fusion Cloud- Oracle EBS- Oracle hyperion financial management - M365 full migration for Email, Azure AD, IAM, End-Point Management, ATP, DLP, EDR- ARAMCO Cybersecurity compliance - Food POS - SCM - Manufacturing - Marine & Port Management Systems

Group IT Manager في Aldabbagh Group
  • المملكة العربية السعودية - جدة
  • أبريل 2018 إلى نوفمبر 2018

Manage ADG HQ with latest technology infrastructure & Applications:
Fortigate Firewall, Juniper Firewall, Cisco, Aruba Wi-Fi Solutions, Oracle Fusion Cloud, Oracle Hyperion, Manageengine Service desk plus, Office 365.

Group IT Manager في Alfouad Holding Group
  • المملكة العربية السعودية - جدة
  • نوفمبر 2014 إلى أبريل 2018

IT Manager for Holding company with 9 different companies under the holding Group,
Rebuild and implement the network & Application environment with international standards in IT.
providing IT support for the 13 companies under SLA process.
Oracle Cloud ERP & HCM Implementation.
Call center implementation.
IT Helpdesk solution implementation.
Security Surveillance over network solutions.
Provide virtual application solutions over internet with Citrix & TSPlus.
Provide More than 13 website with PHP development.

E-Commerce Project Manager في Fusestores Co.
  • المملكة العربية السعودية - جدة
  • نوفمبر 2016 إلى ديسمبر 2017

As E-Commerce Project Manager I have to make sure to achieve the company goals and build the E-Commerce based on the company goals & Marketing plans

IT Project Manager في Fusestores Co.
  • المملكة العربية السعودية - جدة
  • نوفمبر 2016 إلى نوفمبر 2017
IT Project Manager في Unionaire Saudi
  • المملكة العربية السعودية - جدة
  • نوفمبر 2016 إلى يونيو 2017

Oracle Fusion Cloud Implementation, ERP, HCM and CX.
Cloud Based POS.
Retail Solutions.

IT Project Manager في PHI Exclusive Living
  • المملكة العربية السعودية - جدة
  • يناير 2017 إلى أبريل 2017
Systems Administrator في Wipro Ltd
  • المملكة العربية السعودية - جدة
  • نوفمبر 2012 إلى نوفمبر 2014

-Responsible for ensuring data center availability and reliability of multiple data center to meet the requirements of data operations
-Installed operated and maintained multiple platforms, Linux/Unix, Windows, Met all internal customer demands quickly, identifying and repairing facilities' problems with quality service delivery.
-Usability testing of the Data Centre services.
-Managing Windows Servers and troubleshoot the problems which are reported from CA spectrum management tool.
-Create the corporate User IDs in MS Active Directory .
-Create the corporate User Email IDs in MS Exchange server.
-Manage and reserve and troubleshooting for DHCP Server and client.
-Planning and performing maintenance of critical data systems.
-Handle responsibilities of developing communication channels for providing accurate information, externally and internally
-Perform the task of providing support to the staff in preventative maintenance and repairing of systems
-Responsible for providing 24 hours support in complex plant operations as required
-Provide support to senior engineers in preventative maintenance of data systems
-Handle the task of providing input in developing budget plans
-Maintained strict change management procedures for upgrades and hardware repairs to maximize uptime; worked with networking department to wire ports to servers for connectively.
-Prepared daily status reports and project progress reports to next shift engineer, including my manager, and evaluations for continuous improvement.
-Databases - MySQL
-Scripting - PowerShell
-Monitoring - CA Sprectrum .
-Monitoring - CA Etouch.

-Monitoring cisco devices and routers on CA spectrum management tool.
-Managing cisco devices and routers and check the devices status in remote locations and airports .

Senior Support Engineer L2 في Wipro Arabia Ltd
  • المملكة العربية السعودية - جدة
  • مايو 2009 إلى أكتوبر 2012

-End User support .
-SAP Application support.
-SAP Application installation and troubleshooting.
-Sabre Application Support .
-MainFrame Application support.
-Swift2Check Application Support .
-Swift2Check Application installation and troubleshooting.
-ALTEA DCS Application Support.
-ALTEA DCS Application installation and troubleshooting.
-Amadeus Application Support.
-Amadeus Application installation and troubleshooting.
-HP Desktops - Laptops - Software Support.
-VAIO Desktops - Laptops - Software Support.
-MS Windows 98 installation and troubleshooting.
-MS Windows NT installation and troubleshooting.
-MS Windows ME installation and troubleshooting.
-MS Windows XP installation and troubleshooting.
-MS Windows XP Support.
-MS Windows Vista installation and troubleshooting.
-MS Windows Vista Support.
-MS Windows 7 installation and troubleshooting.
-MS Windows 7 Support.
-MS Windows 8 installation and troubleshooting.
-MS Windows 8 Support.
-MS Office 2003 installation and troubleshooting.
-MS Office 2003 Support.
-MS Office 2010 installation and troubleshooting.
-MS Office 2010 Support.
-MS Lync installation and troubleshooting.
-MS Lync Support.
-MS Outlook 2010 installation and troubleshooting.
-MS Outlook 2010 Support.
-HP AIOne Printers installation and troubleshooting.
-HP Printers 2055 LaserJet installation and troubleshooting.
-HP Printers 1033 LaserJet installation and troubleshooting.
-OKI 3320 ML Printers installation and troubleshooting.
-OKI 3360 Printers installation and troubleshooting.
-HP 7800 Desktop core2due installation and troubleshooting.
-HP 7900 Desktop core2due installation and troubleshooting.
-HP 6000 Desktop i3 installation and troubleshooting.
-HP 6200 Desktop i7 installation and troubleshooting.
-Laserfiche Enterprise Content Management Systems installation and troubleshooting.
-Apple iPhone Software installation and troubleshooting.
-Apple iPad Software installation and troubleshooting

Technical Support Engineer في Kingdom Computers
  • المملكة العربية السعودية - مكة المكرمة
  • يناير 2000 إلى يونيو 2007

Technical support engineer,
IT technical support engineer is basically responsible for support the end-user and troubleshooting the software and hardware issues, install the new hardware.
Install new servers and workstations.

الخلفية التعليمية

بكالوريوس, Business Administration
  • في King Faisal Univercity
  • يونيو 2018

Specialties & Skills

NetSuite
Oracle ERP
IT Project Management
Windows Server
Amadeus software troubleshooting
Sap Software installations and custom settings
Sap troubleshooting
Avaya phones troubleshooting
Amadeus software (swift2check application)
MS Outlook 2010 troubleshooting
MS Win 8 OS troubleshooting
Oracle ERP Fusion
Google G Suite Services
Project Management
MS Win 7 OS troubleshooting
AVAYA IPT Installation
MS Office 2007 troubleshooting
MS Office 2010 troubleshooting
Aliphia Accounting System Administration
Magento E-Commerce Platform
Oracle Netsuite Applications Management
LightSpeed POS System Administration
Oracle Fusion Applications Management
VendHQ POS System Administration
Oracle HCM
DIA Connectivity
Oracle fusion Cloud
Odoo ERP
Microsoft Azure

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الأوردو
مبتدئ

التدريب و الشهادات

(الشهادة)
تاريخ الدورة:
October 2010
صالحة لغاية:
March 2011
(الشهادة)
تاريخ الدورة:
October 2012
صالحة لغاية:
October 2012
(الشهادة)
تاريخ الدورة:
August 2012
صالحة لغاية:
September 2012
(الشهادة)
تاريخ الدورة:
October 2010
صالحة لغاية:
March 2011
(الشهادة)
تاريخ الدورة:
October 2010
صالحة لغاية:
March 2011
(الشهادة)
تاريخ الدورة:
March 2010
صالحة لغاية:
April 2010
(الشهادة)
تاريخ الدورة:
October 2010
صالحة لغاية:
March 2011
(الشهادة)
تاريخ الدورة:
October 2010
صالحة لغاية:
March 2011
(الشهادة)
تاريخ الدورة:
October 2010
صالحة لغاية:
March 2011
(الشهادة)
تاريخ الدورة:
October 2010
صالحة لغاية:
March 2011
(الشهادة)
تاريخ الدورة:
January 2011
صالحة لغاية:
February 2011
(الشهادة)
تاريخ الدورة:
October 2010
صالحة لغاية:
March 2011
(الشهادة)
تاريخ الدورة:
October 2012
صالحة لغاية:
October 2012
(الشهادة)
تاريخ الدورة:
October 2010
صالحة لغاية:
March 2011
Training sessions for CCNA in Wipro Company LAP’s (الشهادة)
تاريخ الدورة:
October 2010
صالحة لغاية:
March 2011
(الشهادة)
تاريخ الدورة:
October 2010
صالحة لغاية:
March 2011
(الشهادة)
تاريخ الدورة:
October 2010
صالحة لغاية:
March 2011
English course from Berlitz institute centre (الشهادة)
تاريخ الدورة:
August 2005
صالحة لغاية:
September 2005

الهوايات

  • Books
  • Photography