Head of Middle Layer Systems Admin and Support
Bank Aljazira
Total years of experience :22 years, 4 Months
Currently managing 3 critical IT main units as per the following:
• Processing and Switching Systems
• Enterprise Service Bus Support
• Cards Management systems
And having many resources under my supervision who are providing support for the above units.
I am managing the support of several critical systems like ATM switch, Card Management system, ATM reconciliation, Point of sale, middleware and fraud systems 24/7.
i prepare the strategy plan for the systems improvement and parallel to that he is supporting the PMO and IT projects to execute the business projects.
Also Managing relationships, and prepare reports and representing the above areas in the management meeting.
I am managing relationship with the third party (VISA, MasterCard and VENDOR).
We maintain the bank relationship with SAMA for all the technical matter.
IT Operations and Systems Support and Development but the main thing is Electronic Banking technology support
Systems Support and Development
Data Processing Ops.
Work Experiences
* From 2002 up to now in Al-Jazira bank Function responsible management of technical support - a support group.
Courses
* Secretarial & Behavior + Data Entry + English course for 2 months from General Organization for Technical Education and Vocational Training.
*English course level 1 for One month from Saudi Arabian Airlines.
*English course level 2 for One month from Saudi Arabian Airlines.
*English course level 1 for One month from The British Council.
* iSeries System Operator Workshop for V5 (AS24) from Saudi Business Machines Ltd. (IBM) for One week.
* Personal Effectiveness Program.
* BMC remedy incident management
* BMC remedy incident management from al-Jazira bank training centre.
goals
• Self development.
• Knowledge and experience.
• Technical proficiency in the scientific
• Skills to improvement.
* Self benefit and others benefit.
Diploma Certificate of computer programming language.