Hina Gullabani, content writer/social media executive/customer care representative

Hina Gullabani

content writer/social media executive/customer care representative

Bravisto Pvt LTD.

Location
Pakistan - Karachi
Education
Bachelor's degree, Statistics,mathematics,chemistry
Experience
11 years, 9 Months

Share My Profile

Block User


Work Experience

Total years of experience :11 years, 9 Months

content writer/social media executive/customer care representative at Bravisto Pvt LTD.
  • Pakistan
  • My current job since September 2016

writing content for web. visiting sites and studying current market strategies. attending calls and giving all necessary information to clients. data entry works. Co ordination with vendors and clients in regards of status of orders. managing the after sales services. performing day to day
work smoothly. helping logistics manager in daily order deliveries. managing products on web, updating daily perishable goods prices.

Customer Service Representative at techcity.pk
  • Pakistan - Karachi
  • November 2011 to November 2015

follow up, courtesy calls, order information, customer assistance, mail handling, logistic issue handling, provide information about the product, placing orders, taking order on calls, resolve customer issues and forwarding to concerns, give suggestions to customers.

Education

Bachelor's degree, Statistics,mathematics,chemistry
  • at Khatoon-e-Pakistan
  • April 2010

Bachelor in science and keen interest in reading books.

Specialties & Skills

Customer Service
Basic Photoshop
Media Writing
cold calling
customer support
Article Writing
phone attiquettes, interpersonal skills, presentation skills, writing skills, drafting, email
persuasive
problem solving

Languages

English
Intermediate
Urdu
Native Speaker
Punjabi
Beginner
Hindi
Beginner

Hobbies

  • Home decoration, Collections, Gardening