Hossam AlWakeel, Director, Facility Management

Hossam AlWakeel

Director, Facility Management

Confidential

Location
Egypt - Cairo
Education
Bachelor's degree, Mechanical
Experience
29 years, 8 Months

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Work Experience

Total years of experience :29 years, 8 Months

Director, Facility Management at Confidential
  • Egypt - Cairo
  • My current job since December 2021

1- Establish, Develop, and Implement a comprehensive FM and CM operation strategy for each project including but not limited to a clear Scope of Work, Organization Structure, Role & Responsibilities, Reporting system, SLA, and KPIs.

2- Establish, Manage, and Develop all the Facility, Community, and Property Management Operation Processes and workflows.

3- Prepare, Implement, & Control the annual operational budget & capital expenditures.

4- Creation of RFP, SOW, and KPIs, required for the procurement and/or contract appointment of the service providers.

5- Manage & monitor, evaluate, and report appointed service provider performance against contract SLA & KPIs periodically as per contracts.

6- Create an “Operation Handbook” including all policies, procedures, operation and maintenance plans, rules and regulations, equipment function, and manufacturer recommendations.

7- Establish a Coordination and Handover methodology with the construction department/service providers.

8- Establish, Develop, and implement Power & Cost saving strategy.

9- Implement and Develop CAFM Software (Computer-Aided Facility Management) according to the project needs.

10- Create and manage PPM (Preventive Maintenance Plan).

11- Create policies and procedures.

Associated Consultant at Marshal FM
  • Egypt - Cairo
  • My current job since April 2020

Facility, Community Management, and Operation Services Consultation

Director, MEP Projects, Facility, and Community Management at MAXIM Real Estate Investment
  • Egypt - Cairo
  • September 2017 to March 2020

- For MEP Projects:
1- Coordinate between the MEP consultants and contractors.
2- Coordinate between the MEP department and the different departments.
3- Monitor the MEP workflow and schedule.
4- Quality control and assurance for all the MEP works (HVAC, Plumbing, Fire Fighting, and Electrical (Inside and outside the buildings) according to the project standards specifications.
5- Review and approve the subcontractor payment invoices.
6- Review and approve the workshop drawings.
7- Review and approve the O&M manuals.
8- Create and snag lists and the handover certificates for the MEP works contracts
9- Do the final certificates of the MEP works.
10- Startup and commissioning.

- For Facility and Community Management:
1- Establish, Develop, and Implement a comprehensive FM and CM operation strategy for each project including but not limited to a clear Scope of Work, Organization Structure, Role & Responsibilities, Reporting system, SLA, and KPIs.
2- Establish, Manage, and Develop all the Facility, Community, and Property Management Operation Processes and workflows.
3- Prepare, Implement, & Control the annual operational budget & capital expenditures.
4- Creation of RFP, SOW, and KPIs, required for the procurement and/or contract appointment of the service providers.
5- Manage & monitor, evaluate, and report appointed service provider performance against contract SLA & KPIs periodically as per contracts.
6- Create an “Operation Handbook” including all policies, procedures, operation and maintenance plans, rules and regulations, equipment function, and manufacturer recommendations.
7- Establish a Coordination and Handover methodology with the construction department/service providers.
8- Establish, Develop, and implement Power & Cost saving strategy.
9- Implement and Develop CAFM Software (Computer-Aided Facility Management) according to the project needs.
10- Create and manage PPM (Preventive Maintenance Plan).
11- Create policies and procedures.

Facility Management Director at NEWGIZA
  • Egypt
  • January 2015 to September 2017

1- Establish, Develop, and Implement a comprehensive FM and CM operation strategy for each project including but not limited to a clear Scope of Work, Organization Structure, Role & Responsibilities, Reporting system, SLA, and KPIs.
2- Establish, Manage, and Develop all the Facility, Community, and Property Management Operation Processes and workflows.
3- Prepare, Implement, & Control the annual operational budget & capital expenditures.
4- Create cost reports for all the activities compared with the planned budget to determine the possible saving areas or service quality improvement opportunities.
5- Establish profitable business plans for each project.
6- Creation of RFP, SOW, and KPIs, required for the procurement and/or contract appointment of the service providers.
7- Technical evaluation for tenderers.
8- Manage & monitor, evaluate, and report appointed service provider performance against contract SLA & KPIs periodically as per contracts.
9- Create the Homeowners Living Manual as per the project and company policies and regulations.
10- Create an “Operation Handbook” including all policies, procedures, operation and maintenance plans, rules and regulations, equipment function, and manufacturer recommendations.
11- Manage all the financial & administration affairs.
12- Establish a Coordination and Handover methodology with the construction department/service providers.
13- Establish, Develop, and implement Power & Cost saving strategy.
14- Implement and Develop CAFM Software (Computer-Aided Facility Management) according to the project needs.
15- Create and manage PPM (Preventive Maintenance Plan).
16- Create policies and procedures.

Operations Director at Mountain View
  • Egypt - Cairo
  • January 2014 to December 2014

1- Monitor and follow-up operation possesses
2- Weekly check for all activities
3- Prepare the monthly collective report
4- Prepare MEP tenders
5- Technical evaluation for tenderers
6- Follow up with the awarded contracts either Construction or Operation and Maintenance.
7- Prepare a list of the service provider
8- Prepare Policies
9- Prepare Check List
10- Prepare KPI's evaluation report
11- Coordinate between the construction department and service providers.
12- Submit monthly operation expense
13- Power & cost-saving strategy and implementation
14- Prepare department budget coordinated with the other department as per company policy and the department requirements
15- Prepare Procedures
16- Prepare document library for the handed-over utilities and units.
17- Commissioning and starting up the handed-over projects from the construction department
18- Prepare operation and maintenance manuals
19- Create and apply KPIs (Keep Performance Indicators)
20- Create and apply SLA (Service Level Agreement)

Facility Management, Technical Manger at EMAAR Misr for Development
  • Egypt - Cairo
  • December 2011 to December 2013

1- Monitor and follow-up operation possesses
2- Weekly check for all activities
3- Prepare the monthly collective report
4- Prepare MEP tenders
5- Technical evaluation for tenderers
6- Follow up with the awarded contracts either Construction or Operation and Maintenance.
7- Prepare the list of the service provider
8- Prepare Policies
9- Prepare Check List
10- Prepare KPI's evaluation report
11- Coordinate between the construction department and service providers.
12- Submit monthly operation expense
13- Power & cost-saving strategy and implementation
14- Prepare department budget coordinated with the other department as per company policy and the department requirements
15- Prepare Procedures
16- Prepare document library for the handed-over utilities and units.
17- Commissioning and starting up the handed-over projects from the construction department
18- Prepare operation and maintenance manuals
19- Create and apply KPIs (Keep Performance Indicators)
20- Create and apply SLA (Service Level Agreement)

MEP Project Manager at Kharafi Hotels of Ethiopia PLC (Member of Kharafi International Group)
  • Ethiopia
  • September 2008 to November 2011

1- Coordinate between the electromechanical consultants and contractors.
2- Coordinate between the electromechanical department and the different departments.
3- Monitor the MEP workflow and schedule.
4- Quality control and assurance for all the MEP works (HVAC, Plumbing, Fire Fighting, and Electrical (Inside and outside the buildings) according to the project standards specifications.
5- Review and approve the subcontractor payment invoices.
6- Review and approve the workshop drawings.
7- Review and approve the O&M manuals.
8- Do snag and handing over certificates for the MEP works contracts
9- Do the final certificates of the MEP works.
10- Startup and commissioning of projects.

MEP Project Manager at Port Ghalib Resort Co. (Member of Kharafi International Group)
  • Egypt - Marsa Alam
  • June 2005 to August 2008

1- Coordinate between the electromechanical consultants and contractors.
2- Coordinate between the electromechanical department and the different departments.
3- Monitor the MEP workflow and schedule.
4- Quality control and assurance for all the MEP works (HVAC, Plumbing, Fire Fighting, and Electrical (Inside and outside the buildings) according to the project standards specifications.
5- Review and approve the subcontractor payment invoices.
6- Review and approve the workshop drawings.
7- Review and approve the O&M manuals.
8- Do snag and handing over certificates for the MEP works contracts
9- Do the final certificates of the MEP works.
10- Startup and commissioning of projects

Projects Manger at Al Fairouz Housing Development Co.
  • Egypt - Cairo
  • May 1999 to May 2005

1- All the infrastructure and electromechanical projects (Including the related civil works)
2- Study the tendering and prepare the offers and submittals for approval.
3- Prepare the workshop drawings.
4- Do the materials take off.
5- Make the project execution schedule structure.
6- Monitor the project execution.
7- Monitor and Control the item that could affect the project execution schedule.
8- Startup and commission the projects.
9- Prepare the payment invoices according to the workflow.
10- Prepare the O&M manuals.
11- Do the handing over certificates for the projects.

Construction Manger at Golden Five Co. (Member of Kimidar Group)
  • Egypt - Hurghada
  • September 1994 to April 1999

A- Install all the following:
1- Mechanical infrastructure networks
2- Electrical equipment for the pumping and lifting stations.
3- HVAC network and equipment.
4- Fire Fighting network and equipment.
5- Irrigation network and equipment.

B- Test and Commission all MEP works.
C- Operate and maintain MEP works.
D- Coordinate between the consultants and the contractors.
E- Coordinate between the electromechanical department and other trades departments.

Education

Bachelor's degree, Mechanical
  • at Higher Technological Institute
  • August 1994

Bachelor's Degree in Mechanical Engineering

Specialties & Skills

Community Management
Project Management
Operation Management
Facility Management
Administration
Facility Management
Construction Projects Management
Budgeting
Community Management
AutoCAD
Construction Management
Operation Management
Electromechanical Projects Management
Business Plans
MEP Project Management
Decision Making
Procurement
Contract Management
Customer Relation Management
Customer Satisfaction
Tendering

Languages

Arabic
Native Speaker
English
Expert
French
Beginner

Memberships

Egyptian Facility Management Association (EGYFMA)
  • Facility Management
  • September 2019
Project Management Institute
  • Project Management
  • February 2014
Egyptian Engineering Syndicate
  • Member
  • August 1994

Training and Certifications

LEED 201, Core Concept & Strategies (Training)
Training Institute:
The U.S. Green Building Council
Date Attended:
August 2013

Hobbies

  • Self Learning
  • Squash
  • Reading
  • Swimming