Tele Sale Executive
Al Habtoor Motors L.L.C.
Total years of experience :18 years, 7 Months
Calling customers who have visited AHM showrooms and not bought the car from AHM and persuasively sell the car to the customer and understand the reason why they are not interested.
Calling our service customers who stopped coming to the service centres and win them back to the service centres
Cross and Up-sell our products to customers who are on repurchase phase.
Make appoints with customers for services for different branches and allocate the customers by location.
Calling the purchase decision making people in companies in UAE to make appointments for our fleet sales divisions.
Answer inbound calls as well as assist customers who have specific inquiries
Build customer’s interest in the services and products offered by the company
Update AHM existing databases with changes and the status of each customer/prospective customer
Handle customer complaints and grievances and create satisfaction and trust based on integrity and fair handling of all enquiries and complaints
• Handling all tickets booking/reservations & inquiries
• Handling all outbound-inbound telephone calls & all other Public relations responsibilities
• Handling all the complaint, maintaining their record and following up with the HO by channeling to precise internal department. This also required time management skills and keeping records for future references.
•Handling all outbound telephone calls & all other Public relations responsibilities
• Handling all Out Bound Calls to Audi, Mercedes., General Mortars
* I had training In Al Naboda Motors ( Audi ) I was Handling all Out bound Call on behalf of Al Nabooda through Jacobson call Center. also I was handling all out bound calls to General Motors Medal East
•Handling all job related Email and Faxes in and out.
·Handling all outbound telephone calls & all other Public relations responsibilities & issues in Emaar
Handling all job related Email And Faxes in and out.
Handling all clerical works & managing the same using all necessary computer applications like Internet, Word processing, Excel & Power point etc.
· Handling all inbound & outbound telephone calls & all other Public relations responsibilities & issues in DU.
· Handling all job related Email And Faxes in and out.
· Handling all Courier In And out
· Ability to handle a Telephone switch board of 6 line and above
· Handing all types of booking (Hotel, Air line, Hospital )
· Handing all employment certificate
· Negotiating & Quoting rates to customers & all other commercial correspondences.
· Handling all clerical works & managing the same using all necessary computer applications like Internet, Word processing, Excel & Power point etc.
Sales and marketing in Expod Chemicals Co. including reporting to management.
Handling all inbound & outbound telephone calls & all other Public relations responsibilities & issues in DU.
Handling all job related Email And Faxes in and out.
Negotiating & Quoting rates to customers & all other commercial correspondences.
Handling all clerical works & managing the same using all necessary computer applications like Internet, Word processing, Excel & Power point etc.
* reporting to management.
*Negotiating & Quoting rates to customers *
* all other commercial correspondences. Handling all Public relations responsibilities
*all clerical works
*Working with all computer applications:
(Internet- Word processing- Excel- Power point) and having the ability to learn more.
Sales and marketing including reporting to management.
Negotiating & Quoting rates to customers & all other commercial correspondences. Handling all Public relations responsibilities & all clerical works.
Working with all computer applications:
(Internet- Word processing- Excel- Power point) and having the ability to learn more.