Shaden Al-Marshad

• Advised senior leadership and board on strategic risk exposure using scenario planning and AI-driven risk analysis.
• Built cross-functional risk registers and classification schemes, enhancing enterprise visibility and prioritization of key risks.
• Led initiatives to enhance compliance with risk management regulations, focusing on innovation and long-term sustainability.
• Developed strategic risk registers aligned with board priorities and national vision.
• Enabled risk-informed decisions through AI-driven scenario modeling and dashboard analytics.
• Reported major risks to executive committees and contributed to regulatory readiness reviews.
• Championed risk culture across departments through engagement and training.
• Developed and implemented governance and compliance frameworks aligned with organizational objectives and regulatory
requirements.
• Oversaw compliance programs and ensured adherence to relevant laws, regulations, and internal policies.

• Developed the IT Strategic Plan and established department policies and procedures aligned with PMI standards.
• Oversaw project evaluation criteria, managed day-to-day project risks, and implemented corrective actions as needed.
• Led the development of tools and templates for strategic planning and performance monitoring.

• Monitored business continuity through the development of Power BI reports and dashboards.
• Converted data into actionable business intelligence to support risk management recommendations.
• Managed project activities for unit products and systems, ensuring continuity of university digital services.
• Developed and managed risk management plans, SLAs, and project documentation.

• Established and led the New Media Unit, automating business processes and managing content systems.
• Directed a team responsible for UI/UX design, content management, and social media strategy implementation, by cutting-edge
content management systems and driving innovation in user experience (UX/UI), resulting in a 90% improvement in user
engagement.

• Rebuild the website and integrated content management systems, extending SharePoint functionality.

• Renewed the recruitment website and managed social media channels, contributing to the successful delivery of several
training programs.

• Maintained a 100% client satisfaction rate by enhancing service center efficiency and reducing help-desk call-handling times.