هشام alkirdani, Senior Relocation Consultant

هشام alkirdani

Senior Relocation Consultant

Post Services Company

البلد
الكويت - الفراوانية
التعليم
دبلوم, Food & Beverage Dept
الخبرات
9 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :9 years, 4 أشهر

Senior Relocation Consultant في Post Services Company
  • الكويت - الفراوانية
  • سبتمبر 2015 إلى فبراير 2017

• Managing a Team of 5 packers
• Engage in some Marketing activities by sending Company Profile to prospective clients through email and visiting establishments such as Schools, Embassy, Hospitals, Multinational Companies etc.
• Run meeting to discuss the development, concerns and issues of the Team
• Monitor leads/inquiries and follow-up quotations provided
• Receive walk-in and phone inquiry for moving/relocation and conducts pre-move surveys
• Provides quotation from Agents within 24hrs of receipt (covering Kuwait, UAE, Bahrain, Syria)
• Grant/Approve discount if necessary to close the deal
• Create instructions for each job and monitor if executed accordingly
• Ensure client satisfaction and encourage feedback by providing Performance Evaluation Report to better improve the current practice if encountered some issues
• Send Invoice to client and ensure the payment collection on the agreed terms
• Monitor the movement of the shipment from start to finish and update the client and agent.

Relocation Consultant في Pack N Move Holding Company
  • الكويت - حولي
  • يوليو 2012 إلى سبتمبر 2015

• Answer any queries’ which the client may have about the moving process, including costs.
• Conducts pre-move survey to client inquiry, facilitate all moving inquiries
• Consult, estimate and sell relocation and moving services to residential customers and companies
• Create and follow-up on leads, self generate sales opportunities
• Provides quotation/rates for domestic and international moves
• Solve practical problem and deal with different issues professionally
• Monitor the status of the job from start to finish ensuring customer satisfaction
• Prepare all required documentation for each transaction, as well as ensuring the client has done the same and all documentation reaches the required department in a good time.

Marketing في Dakheel Al-Jassar Electrical Industries Company
  • الكويت - الفراوانية
  • نوفمبر 2007 إلى يوليو 2012

• Handling Al -Jassar plus Concept (Loyalty member card) assisting the customers to achieve the target.
• Assisting for building customers database, marketing campaigns, prints, flyer, dealing with the suppliers
• Attend to and follow-up on customers’ enquiries and requests and follow up contractors feedback
• Oversaw activities, planned loads, and scheduled deliveries by truck to the customer
• Monitor delivery schedules and coordinate with the contractors to ensure on-time delivery
• Prepare Shipping Document, Keeping record of all outgoing document, and make sure that Orders had Been processed

الخلفية التعليمية

دبلوم, Food & Beverage Dept
  • في Trenholm State Technical College
  • مايو 1992

Diploma of Technical Institue of Tourism and Hotels from Qena . Food and Beverage Dept Grade : 89%

Specialties & Skills

Point to Point
Purchase Price Allocation
Knowledgeable in getting Rates through Matt System,Price Point
• Possesses vast list of Worldwide Movers.
• ICDL Certificate (International Computer Driving License) EGY2004858, On 04/02/2004.

اللغات

الانجليزية
متمرّس