Hisham El Karamany, IT Manager

Hisham El Karamany

IT Manager

Grant Thornton

Location
Egypt - Cairo
Education
Diploma,
Experience
24 years, 6 Months

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Work Experience

Total years of experience :24 years, 6 Months

IT Manager at Grant Thornton
  • Egypt - Cairo
  • My current job since August 2009

- Manage Data center with all DRP.

- Assists in the planning and implementation of additions, deletions and major modifications to the supporting regional infrastructure.

- Implements network security at the regional level as established by corporate Security Director.

- Review the global IT policy and roadmap.

- Outsource IT consultancy to understanding their work practices and the nature of their business.

- Developing agreed solutions and implementing new systems

-designing, testing, installing and monitoring new systems

-Oversees the administration and maintenance of the company's infrastructure, and directs more junior Innovators when necessary.

-Oversees the administration of the company's WAN.

-Training & Lab Maintenance.

-Oversees the administration and maintenance of computer stations and software for company training programs and the Learning Studio and provides additional support if necessary.

-Monitoring the Internal System

-Oversees troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary.

-Works with project teams to help implement Internal Systems.

-Help Desk Administration; oversees all help desk activities and respond to escalated help desk issues.

-Oversees the administration and maintenance of our tracking software.

-Ensures all security system in place and vulnerability update.

-Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner.

-Builds and maintains vendor relationships and manages the purchase of hardware and software products.

-Manages the purchasing of all software, hardware and other IT supplies at the regional level.

-Ensures that company IT system assets are maintained

System Administrator at ARTIC - Al Faisal Holding
  • Qatar - Doha
  • November 2004 to July 2009

- Installing all site network systems including PMO (AECOM Cansult), Consultant (HOK Canada) Owner Representative (EHAF Egypt).

- Involved in the designing, implementing and maintenance of the integrated network system for the City Center Doha Management and Administration offices.

- Design, execute and maintain networks.

- Installation of (3) servers (Dell Power Edge 1600, Dell Power Edge 1800C Dual Processor, Dell Power Edge 2600).

- Assemble of Servers including dual processor, Windows 2003 Server, ISA Server 2004, Symantec Client Security, WSUS Server, with a complete installation of all associated Software and programs.

- Responsible for hardware and software troubleshooting.

- Installation of Internet access to all the terminals on all servers installed.

- Installation and maintenance of all new technologies e.g.: notebooks and printers including LaserJet, DeskJet and Hp Plotter, Scanner 815mfp

- Responsible for Data Back-Up Operation.

System Administrator at QMMC - Al Faisal Holding
  • Qatar - Doha
  • April 2004 to September 2004

- Design, implement and maintain the integrated network system for the site (20 Terminals).

- Design, execute and maintain networks.

- Responsible for hardware and software troubleshooting.

- Assemble of a Compatible Server dual processor, including Windows 2003 Server, ISA Server 2000, Symantec Client Security, WSUS Server, with a complete installation of all associated Software andprograms.

Technical Support, at Tornado Computer Systems Co.
  • Egypt - Cairo
  • December 2002 to April 2004

- Outsourcing for Pfizer-Egypt Network System (80 Terminals).

- Outsourcing for Colgate Egypt Network System (55 Terminals).

- Planning and Medical Policies Organization Egypt (35 Terminals).

- Team Leader responsible for all aspects of designing, implementing and maintenance of theintegrated network system for the sites.

- Design, execute and maintain networks.

- Responsible for hardware and software troubleshooting.

- Maintain Hp printers (LaserJet - DeskJet).

- Maintain Notebooks (HP-COMPAQ-IBM) Models.

- Assemble of a Compatible Server dual processor for ART, including Windows 2000 Server, ISA Server 2000, Symantec Client Security, with a complete installation of all associated Software and
programs.

Technical Support at PharmaOverseas
  • Egypt - Cairo
  • October 2001 to November 2002

- Designing, implementing, installing and maintaining network for the all branches of “PharmaOverseas” Company in Cairo (100 Points).

- Supervision on all installation and Maintenance processing for the above Network and
PC’s.

- Supervision and participating in the connections between the companies three branches by the use of ADSL modems (512 KB speed).

- Upgrading the LAN system of the old network system.

- Maintaining all models of Hp printers (LaserJet& Desk Jet).

- Responsible for Data Back-Up Operation

Technical Support, at Target Computer System & Network Solutions
  • Egypt - Hurghada
  • November 1999 to October 2001

 Supervising and participating in all installation and maintenance procedures for Network Systems at number of well-reputed hotels in Hurghada (Hilton Plaza, Hilton Resort, Royal Palace, Aida Verdi and Henan Regina)

Education

Diploma,
  • at MCSE
  • July 2008
Bachelor's degree, Computer Science
  • at High Institute of Computer Science and Languages, Cairo, Egypt
  • July 1999

- Bachelor of Computer Science

High school or equivalent,
  • at High School
  • July 1995

Specialties & Skills

Windows Server 2008
System Level Design
Active Learning
Active Directory
MICROSOFT OFFICE
EXCHANGE Server
MICROSOFT WINDOWS
SECURITY
SYMANTEC Endpoint
WINDOWS 2003 - 2008
Design Active Directory
Microsoft ISA Server - TMG
Remote Assistance
TCP/IP and other network protocols and services.
Freelance IT consulting
hyper-v server 2008 r2
Excellent communication skills

Languages

English
Intermediate
Arabic
Expert

Training and Certifications

(Certificate)
Date Attended:
September 2010
Valid Until:
September 2010
No (Certificate)
Date Attended:
November 2011
Valid Until:
February 2012
MCP (Certificate)
Date Attended:
February 2008
Valid Until:
October 2008