Hisham Isayyed, Project Manager & business development

Hisham Isayyed

Project Manager & business development

Qudra-tech

Location
Jordan - Amman
Education
Bachelor's degree, Computer Science
Experience
23 years, 3 Months

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Work Experience

Total years of experience :23 years, 3 Months

Project Manager & business development at Qudra-tech
  • Saudi Arabia - Riyadh
  • My current job since January 2018

 Create project plan on ZOHO and assign resources time frame and dependencies and fallow up project resources activities on ZOHO.
 Analyses all IT business needs for the project.
 Define the scope of the project in collaboration with senior management.
 Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project.
 Determine the resources (time, money, equipment, etc) required to complete the project.
 Develop a schedule for project completion that effectively allocates the resources to the activities.
 Review the project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required
 Determine the objectives and measures upon which the project will be evaluated at its completion
 Lead IT Department operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources.
 Execute the project according to the project plan
 Ensure that personnel files are properly maintained and kept confidential
 Ensure that the project deliverables are on time, within budget and at the required level of quality
 Sign of the project from customers and submit invoice for collection and support in collection if required

IT Director at TAREK BIN HAMAD ALMANEE (FIT FOREVER FITNESS)
  • Saudi Arabia - Riyadh
  • February 2018 to September 2019

 Lead IT Department operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources.
 Benchmark, analyze, report on, and make recommendations for the improvement and growth of the IT infrastructure and IT systems.
 Manage financial aspects of the IT Department, including purchasing, budgeting, and budget review.
 Perform users training, system maintenance and troubleshooting to sites if required.
 Create, modify and update friendly Arabic user guide for system applications.

Information Technology & Support Manager at Leejam Sports Company - Fitnestime
  • Saudi Arabia - Riyadh
  • December 2010 to September 2014

Strategy & Planning
•Lead IT Department operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources.
Acquisition & Deployment
•Benchmark, analyze, report on, and make recommendations for the improvement and growth of the IT infrastructure and
IT systems.
•Manage financial aspects of the IT Department, including purchasing, budgeting, and budget review.
•Develop business case justifications and cost/benefit analyses for IT spending and initiatives.
•Develop and implement all IT policies and procedures, including those for projects, security, system recovery, standards,
purchasing, and service provision.
•Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements.
Operational Management
•Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers,
PCs, operating systems, hardware, software, and peripherals.
•Oversee provision of end-user services, including help desk and technical support services.
•Work with stakeholders to define business and systems requirements for new technology implementations.
• Direct research on potential technology solutions in support of procurement efforts.
• Keep current with the latest technologies.
• Approve and oversee IT projects
•Practice asset management for IT hardware, software, and equipment.
•Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.
Research and approve all proper IT solutions for the company with the best quality and best prices.
•Assure that all legal IT procedures are applied in all departments.
•Deeply involved in all departments operations to decide and design the best practice system function for other
departments.


Main Success projects (Achievements) in Leejam (fitnesstime)
•Design the function of the subscription to give best security with minimum steps in operation to be developed by third
party.
•Discover all other departments' weakness points.
•Find out and report many thief in the first line.
•Design the function for access control for member.
•Create data center from scratch, IT policy and work procedures.
•Involved in the operation and find out the gabs and provide the idea to improve the operation line.
•Acclimatization with volatility administrative references.
•Manage implementing the best IT technology and new systems with very limited in-house resources and budget

Administration & HR Manager Assistant at Crown Middle East Can Co
  • Jordan - Amman
  • November 2008 to November 2010

Make all the measures for employment & resignation requirements.
Assure that all legal procedures are applied in all departments.
Create, prepare, follow up and review the time & overtime sheet.
Prepare the salaries file (tax, increases, deductions, allowances, payments).
The representative between the company and the social security establishment.
Notify and fallow up the work accident.
Make the designs for penalty for escapes based on the internal penalty's list.
Arrange and organize the driver's tasks and working hours.
Prepare the monthly reports for all required head departments.
Make and present the personnel department plans.
Compliance and keep good relation with all banks.
Calculate and summarize the total income for all employees and prepare and clearance tax form.
Update the ISO file for new jobs (Organization, job descriptions and competences).

Senior Support Engineer at Retail Bushiness Solution
  • Saudi Arabia - Riyadh
  • October 2005 to October 2008

Conduct demonstrations and sales call to prospects.
Perform users training, system maintenance and troubleshooting to client sites.
Install systems to client sites which includes cabling and setting up the LAN/WAN network.
Maintain smooth relationship with existing accounts by means of giving quality service & support.
Install and configure NCR product "hardware & software" on POS and server.
Support and troubleshoot the problems either on phone or by visiting the sit and solving the problem.
Demonstrate the NCR product hardware "POS" and software "AS@R".
Train the key users of NCR product.
Troubleshoot NCR POS, server, software and networks

Support Engineer at Retail Business Solution
  • Saudi Arabia - Jeddah
  • May 2002 to May 2005

Conduct demonstrations and sales call to prospects.
Perform users training, system maintenance and troubleshooting to client sites.
Install systems to client sites which includes cabling and setting up the LAN/WAN network.
Maintain smooth relationship with existing accounts by means of giving quality service & support.
Install and configure NCR product "hardware & software" on POS and server.
Support and troubleshoot the problems either on phone or by visiting the sit and solving the problem.
Demonstrate the NCR product hardware "POS" and software "AS@R".
Train the key users of NCR product.
Troubleshoot NCR POS, server, software and networks

IT & Computer Technician at Many
  • Saudi Arabia - Jeddah
  • July 1997 to May 2002

After graduation, in process of getting experienced in my field so I have worked as trainee in couple of huge computers business that days (Compu-Tech, Infinity Computer)

Then I moved on to work in companies business environment to get the right experiences and proper training to move forward with my careers, and I have made some achievement in those companies (Kamal Osman Jamjoom, integrated computer information system) Specially in POS and software implementation deliveries part .

Education

Bachelor's degree, Computer Science
  • at Computer Studies & Training Center.
  • December 1997

I have been graduated from CSTC center based in Jeddah which was the agency of American university in British in 1997 with very good Graduation rate.

Specialties & Skills

Positive Thinking
IT Project Management
Business Analysis
Issue tracking and analysis
Supply Chain negotiation
SOLUTIONS
ITIL V3: SERVICE MANAGEMENT FOUNDATION
SCHEDULE AND COST CONTROL
APPLIED PROJECT MANAGEMENT
PROJECTS MANAGEMENT FUNDAMENTALS

Languages

Arabic
Expert
English
Expert

Training and Certifications

Schedule and Cost Control (Training)
Training Institute:
knowledge global center
Date Attended:
December 2014
Duration:
20 hours
PMP Exam Prep boot camp (Training)
Training Institute:
knowledge global center
Date Attended:
December 2014
Duration:
20 hours
Applied Project Management (Training)
Training Institute:
knowledge global center
Date Attended:
December 2014
Duration:
20 hours
Project Management Fundamentals (Training)
Training Institute:
knowledge global center
Date Attended:
December 2014
Duration:
15 hours
Ways of planning & efficient evaluation of H.R (Training)
Training Institute:
Bright Minds for human resources development
Date Attended:
June 2006
Duration:
15 hours
Salaries tax calculations. (Training)
Training Institute:
Jordanian Accounting Association
Date Attended:
September 2006
Duration:
6 hours
Administration skills in HR Management (Training)
Training Institute:
C.T.D. (central for training & development
Date Attended:
April 2007
Duration:
15 hours
Towards Modern Strategies for Professional Performance of HR Management & Training (Training)
Training Institute:
Joint Effort Group
Date Attended:
May 2008
Duration:
21 hours
Positive thinking. (Training)
Training Institute:
Leejam Sport
Date Attended:
July 2014
Duration:
8 hours
Fundamentals of effective budgeting (Training)
Training Institute:
LEEJAM sports
Date Attended:
September 2014
Duration:
32 hours
ITIL Foundation (Training)
Training Institute:
GLoble Knowladge Center
Date Attended:
October 2014
Duration:
24 hours