هشام اسعيد, Project Manager & business development

هشام اسعيد

Project Manager & business development

Qudra-tech

البلد
الأردن - عمان
التعليم
بكالوريوس, Computer Science
الخبرات
23 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :23 years, 3 أشهر

Project Manager & business development في Qudra-tech
  • المملكة العربية السعودية - الرياض
  • أشغل هذه الوظيفة منذ يناير 2018

 Create project plan on ZOHO and assign resources time frame and dependencies and fallow up project resources activities on ZOHO.
 Analyses all IT business needs for the project.
 Define the scope of the project in collaboration with senior management.
 Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project.
 Determine the resources (time, money, equipment, etc) required to complete the project.
 Develop a schedule for project completion that effectively allocates the resources to the activities.
 Review the project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required
 Determine the objectives and measures upon which the project will be evaluated at its completion
 Lead IT Department operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources.
 Execute the project according to the project plan
 Ensure that personnel files are properly maintained and kept confidential
 Ensure that the project deliverables are on time, within budget and at the required level of quality
 Sign of the project from customers and submit invoice for collection and support in collection if required

IT Director في TAREK BIN HAMAD ALMANEE (FIT FOREVER FITNESS)
  • المملكة العربية السعودية - الرياض
  • فبراير 2018 إلى سبتمبر 2019

 Lead IT Department operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources.
 Benchmark, analyze, report on, and make recommendations for the improvement and growth of the IT infrastructure and IT systems.
 Manage financial aspects of the IT Department, including purchasing, budgeting, and budget review.
 Perform users training, system maintenance and troubleshooting to sites if required.
 Create, modify and update friendly Arabic user guide for system applications.

Information Technology & Support Manager في Leejam Sports Company - Fitnestime
  • المملكة العربية السعودية - الرياض
  • ديسمبر 2010 إلى سبتمبر 2014

Strategy & Planning
•Lead IT Department operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources.
Acquisition & Deployment
•Benchmark, analyze, report on, and make recommendations for the improvement and growth of the IT infrastructure and
IT systems.
•Manage financial aspects of the IT Department, including purchasing, budgeting, and budget review.
•Develop business case justifications and cost/benefit analyses for IT spending and initiatives.
•Develop and implement all IT policies and procedures, including those for projects, security, system recovery, standards,
purchasing, and service provision.
•Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements.
Operational Management
•Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers,
PCs, operating systems, hardware, software, and peripherals.
•Oversee provision of end-user services, including help desk and technical support services.
•Work with stakeholders to define business and systems requirements for new technology implementations.
• Direct research on potential technology solutions in support of procurement efforts.
• Keep current with the latest technologies.
• Approve and oversee IT projects
•Practice asset management for IT hardware, software, and equipment.
•Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.
Research and approve all proper IT solutions for the company with the best quality and best prices.
•Assure that all legal IT procedures are applied in all departments.
•Deeply involved in all departments operations to decide and design the best practice system function for other
departments.


Main Success projects (Achievements) in Leejam (fitnesstime)
•Design the function of the subscription to give best security with minimum steps in operation to be developed by third
party.
•Discover all other departments' weakness points.
•Find out and report many thief in the first line.
•Design the function for access control for member.
•Create data center from scratch, IT policy and work procedures.
•Involved in the operation and find out the gabs and provide the idea to improve the operation line.
•Acclimatization with volatility administrative references.
•Manage implementing the best IT technology and new systems with very limited in-house resources and budget

Administration & HR Manager Assistant في Crown Middle East Can Co
  • الأردن - عمان
  • نوفمبر 2008 إلى نوفمبر 2010

Make all the measures for employment & resignation requirements.
Assure that all legal procedures are applied in all departments.
Create, prepare, follow up and review the time & overtime sheet.
Prepare the salaries file (tax, increases, deductions, allowances, payments).
The representative between the company and the social security establishment.
Notify and fallow up the work accident.
Make the designs for penalty for escapes based on the internal penalty's list.
Arrange and organize the driver's tasks and working hours.
Prepare the monthly reports for all required head departments.
Make and present the personnel department plans.
Compliance and keep good relation with all banks.
Calculate and summarize the total income for all employees and prepare and clearance tax form.
Update the ISO file for new jobs (Organization, job descriptions and competences).

Senior Support Engineer في Retail Bushiness Solution
  • المملكة العربية السعودية - الرياض
  • أكتوبر 2005 إلى أكتوبر 2008

Conduct demonstrations and sales call to prospects.
Perform users training, system maintenance and troubleshooting to client sites.
Install systems to client sites which includes cabling and setting up the LAN/WAN network.
Maintain smooth relationship with existing accounts by means of giving quality service & support.
Install and configure NCR product "hardware & software" on POS and server.
Support and troubleshoot the problems either on phone or by visiting the sit and solving the problem.
Demonstrate the NCR product hardware "POS" and software "AS@R".
Train the key users of NCR product.
Troubleshoot NCR POS, server, software and networks

Support Engineer في Retail Business Solution
  • المملكة العربية السعودية - جدة
  • مايو 2002 إلى مايو 2005

Conduct demonstrations and sales call to prospects.
Perform users training, system maintenance and troubleshooting to client sites.
Install systems to client sites which includes cabling and setting up the LAN/WAN network.
Maintain smooth relationship with existing accounts by means of giving quality service & support.
Install and configure NCR product "hardware & software" on POS and server.
Support and troubleshoot the problems either on phone or by visiting the sit and solving the problem.
Demonstrate the NCR product hardware "POS" and software "AS@R".
Train the key users of NCR product.
Troubleshoot NCR POS, server, software and networks

IT & Computer Technician في Many
  • المملكة العربية السعودية - جدة
  • يوليو 1997 إلى مايو 2002

After graduation, in process of getting experienced in my field so I have worked as trainee in couple of huge computers business that days (Compu-Tech, Infinity Computer)

Then I moved on to work in companies business environment to get the right experiences and proper training to move forward with my careers, and I have made some achievement in those companies (Kamal Osman Jamjoom, integrated computer information system) Specially in POS and software implementation deliveries part .

الخلفية التعليمية

بكالوريوس, Computer Science
  • في Computer Studies & Training Center.
  • ديسمبر 1997

I have been graduated from CSTC center based in Jeddah which was the agency of American university in British in 1997 with very good Graduation rate.

Specialties & Skills

Positive Thinking
IT Project Management
Business Analysis
Issue tracking and analysis
Supply Chain negotiation
SOLUTIONS
ITIL V3: SERVICE MANAGEMENT FOUNDATION
SCHEDULE AND COST CONTROL
APPLIED PROJECT MANAGEMENT
PROJECTS MANAGEMENT FUNDAMENTALS

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

Schedule and Cost Control (تدريب)
معهد التدريب:
knowledge global center
تاريخ الدورة:
December 2014
المدة:
20 ساعة
PMP Exam Prep boot camp (تدريب)
معهد التدريب:
knowledge global center
تاريخ الدورة:
December 2014
المدة:
20 ساعة
Applied Project Management (تدريب)
معهد التدريب:
knowledge global center
تاريخ الدورة:
December 2014
المدة:
20 ساعة
Project Management Fundamentals (تدريب)
معهد التدريب:
knowledge global center
تاريخ الدورة:
December 2014
المدة:
15 ساعة
Ways of planning & efficient evaluation of H.R (تدريب)
معهد التدريب:
Bright Minds for human resources development
تاريخ الدورة:
June 2006
المدة:
15 ساعة
Salaries tax calculations. (تدريب)
معهد التدريب:
Jordanian Accounting Association
تاريخ الدورة:
September 2006
المدة:
6 ساعات
Administration skills in HR Management (تدريب)
معهد التدريب:
C.T.D. (central for training & development
تاريخ الدورة:
April 2007
المدة:
15 ساعة
Towards Modern Strategies for Professional Performance of HR Management & Training (تدريب)
معهد التدريب:
Joint Effort Group
تاريخ الدورة:
May 2008
المدة:
21 ساعة
Positive thinking. (تدريب)
معهد التدريب:
Leejam Sport
تاريخ الدورة:
July 2014
المدة:
8 ساعات
Fundamentals of effective budgeting (تدريب)
معهد التدريب:
LEEJAM sports
تاريخ الدورة:
September 2014
المدة:
32 ساعة
ITIL Foundation (تدريب)
معهد التدريب:
GLoble Knowladge Center
تاريخ الدورة:
October 2014
المدة:
24 ساعة