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Hisham Mriesh, senior Customer relationship officer

Hisham Mriesh

senior Customer relationship officer

Arab Jordan investment bank

Location
Jordan - Zarqa
Education
Bachelor's degree, Business administration
Experience
11 years, 8 Months

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Work Experience

Total years of experience :11 years, 8 Months

senior Customer relationship officer at Arab Jordan investment bank
  • Jordan - Zarqa
  • My current job since October 2012

Customer reception and serve them, processing loans in all details, send internal and external transfers, processing the LGs in all details supervision and follow-up the customer transaction, marketing and selling the bank products and polarization customers.

Education

Bachelor's degree, Business administration
  • at Hashemaite university
  • June 2011

Specialties & Skills

Cross Selling
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Loan Servicing
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Customer Service
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Work under pressure
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Communication skills
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Team player
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MS office (word,excel,power point)
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negotiation skills
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cross selling
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Languages

Arabic
Expert
English
Expert

Training and Certifications

credit risk management (Training)
Training Institute:
institute of banking studies
Date Attended:
September 2015
Duration:
17 hours
advanced documentary credit (Training)
Training Institute:
institute of banking studies
Date Attended:
November 2015
Duration:
14 hours
Retail products (Training)
Training Institute:
Institute of banking studies
Date Attended:
March 2014
Duration:
9 hours
Basics in problem solving and decision making (Training)
Training Institute:
Talal Abu ghazaleh knowledge society
Date Attended:
May 2012
Duration:
8 hours
Customer service art (Training)
Training Institute:
Institute of banking studies
Date Attended:
August 2014
Duration:
9 hours
The common mistakes of tellers and methods of treatment (Training)
Training Institute:
Institute of banking studies
Date Attended:
May 2013
Duration:
15 hours
English language/speaking (Training)
Training Institute:
Pioneers academy
Date Attended:
November 2013
Duration:
24 hours
Economic feasibility study (Training)
Training Institute:
Talal Abu ghazaleh knowledge society
Date Attended:
June 2012
Duration:
8 hours
Basics in human resources management (Training)
Training Institute:
Talal Abu ghazaleh knowledge society
Date Attended:
May 2012
Duration:
8 hours

Hobbies

  • كرة القدم