Chief Operations Officer
enwan developments
Total years of experience :12 years, 1 Months
Collaborate with CEO in setting and driving organiza- tional vision, operations strategy, and hiring levels Translate strategy into actionable steps for growth, implementing organization-wide goal setting, perfor- mance management, and annual operations planning Oversee company operations and employee productivi- ty, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met Ensure effective recruiting, onboarding, professional development, performance management, and retention Ensure compliance with national and local business regulations, and take appropriate action when necessary.
Maintaining strong, long-term relationships with a portfolio of customers.
Delivering exceptional customer service through proac- tive and responsive service.
Identify additional revenue opportunities by demonstrat- ing an sound understanding of value-added products and services and aligning them to customer needs.
High negotiation and management skills to ensure safe/well maintained properties through competitively bid service agreements.
Lead a team of employees by conducting regular meet- ings to review service expectations, brainstorm, problem-solve, etc.
Ability to coach, motivate, train/develop, and direct people as they work, identifying the best people for the job.
Acts as a resource for escalated customer or building issues for their market.
provide superior internal and external customer service; strong diplomacy and crisis diffusion skills.
Develop and execute strategic plans to achieve sales targets.
Create and communicate sales goals and ensure C-level executives are informed on the progress of those goals. Understand industry-specific trends and landscapes.
Effectively communicate value propositions through presentations and proposals.
Report on forces that shift strategic directions of accounts and tactical budgets.
Conduct comprehensive market research to identify emerging trends and opportunities. Utilize data-driven insights to develop sales forecasts and adapt strategies accordingly, resulting in a 25% increase in market share within targeted demographics.
Use website and social media to increase sales and conversions to promote a business, product & service.
Approach potential customers to sell advertising space, work to reach targets and deliver sales reports to management. Ensure on-time delivery and quality of advertisement.
Develop sales strategies to achieve short & long term sales processes and suggest improvement.
Build and promote strong, long-lasting customer relationships by partnering with them understanding their needs to ensure effective business dealing.
Make Presentation for marketing managers and an explanation of the website and the percentage of visitors and advertising prices
Attending all events for all international brands, includ- ing cars, fashion, watches, restaurants, and mobiles.
Contact potential clients through emails, calls, and scheduled meeting to offer them advertising services. Deliver sales pitches convincing clients to subscribe for an advertising space.
Maintain good working relationship with clients to ensure effective business dealings.
Distribution of magazines to all agencies and VIP personalities (hotels, airlines and major shops).
Attending all events for all international brands, includ- ing cars, fashion, watches, restaurants, and mobiles.
Make Presentation for marketing managers and an explanation of the magazine and the percentage of distribution, places and advertising prices.
Make a meeting with the work team, explain the month- ly plan required of all the team, and determine the priori- ties of the magazine.
Identify & contact potential clients to offer them adver- tising services.
Initiate discussions with customers through emails, calls, and scheduled meetings.
Prepare advertising budget, set targets, and assign job duties.
Build and promote strong, long-lasting customer relationships by partnering with them understanding their needs to ensure effective business dealing.
Distribute magazines to all agencies and VIP customers. Make Presentation for marketing managers and an explanation of the magazine and the percentage of distribution, places and advertising prices.
Make a meeting with the work team, explain the month- ly plan required of all the team, and determine the priori- ties of the magazine.
Attending all events for all international brands, includ- ing cars, fashion, watches, restaurants, and mobiles.
Make an annual advertisement plan with the regional managers of the Gulf region for some brands and agen- cies in the Gulf.
Contacting with hotels, airlines and major shops.