Hnin EiEi Phyo

Serve as the primary point of contact for members, providing professional assistance
and support
Handle member inquiries, concerns, and feedback with empathy and quick response
Process membership onboarding, renewals, cancellations, and account updates
accurately
Manage complaints and resolve issues promptly to ensure member satisfaction
Promote membership upgrades, classes, programs, and premium services
Conduct facility tours for new or prospective members, highlighting key amenities
Build strong member relationships to support engagement, retention, and satisfaction

Provided administrative support to management and program coordinators.
Assisted in planning and managing programs, workshops, events, and library
activities.
Managed reception: greeted visitors, handled inquiries, and ensured a welcoming
environment.
Manage day-to-day office operations and administrative tasks
Maintain filing systems (physical & digital)
Handle incoming calls, emails, and correspondence
Prepare reports, documents, and presentations
Creating Invoices and handling document.

Welcomed guests and managed check‑in/check‑out efficiently.
Handled inquiries, requests, and complaints professionally.
Managed reservations and coordinated with housekeeping.
Provided information on hotel services and local attractions.
Processed payments and maintained accurate records.
Assisted guests with luggage and special requests.
Maintained reception area and upheld service standards.