Assistant Store Manager
MAJID AL FUTTAIM
Total years of experience :5 years, 6 Months
May 2012 to Present as a Assistant Manager in Monsoon Children ( Fashio n),
Al Wahda Mall, Majid Al Futtaim LLC, Abu Dhabi, U.A.E
Key Responsibilities
❖ Customer Service - Assessing Customer Needs, Offer Solution and Information to them.
❖ Effective Communication with Customer and Using Selling Process to drive Daily Sale Target.
❖ Receive And Process deliveries and Conduct Replenishment to group guidelines.
❖ Visual Merchandizing Following Brand Guidelines while displaying according to colors and styles
❖ Preparation of Daily Sale Report and Banking.
❖ Compiling report for the best seller weekly and calculating space management according to the Brand Standard.
❖ Making sure all the items are tagged and sale floor area to clean and tidy up according to the brand standard.
❖ Collect cash from other stores and bank it according to the company policies.
❖ Communicate all discrepancies with the area manager/other stores/warehouse, and solve it.
❖ Review and update all files daily/weekly/monthly and report it to Head office.
❖ Handling Daily Sale Summary Report and follow up Cashier's Exchange, Price Overwrite, Refund Receipts and get Approval from Area Manager
❖ Doing Report (Daily Sale Summary Report, Weekly Productivity and Sale Flash Feedback Report, Space Management Report, Stock Transfer Report)
February 2008 to July 2009 Receptionist (Front Office / Sales & Marketing Dept.) Golden Hill Tower Executive Apartment, GHT Limited Yangon, Myanmar.
Key Responsibilities
❖ Deliver excellent customer service, at all times
❖ Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail
❖ Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities
❖ Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety
❖ Conduct regular security checks throughout the day and report any security issues to line manager
❖ Provide reports, as required, for housekeepers and management
❖ Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services
❖ Always adhere to all company policies and procedures and licensing laws
Diploma of English Language 2008 To 2009 Success English Language Centre -, Yangon, Myanmar Other Skills and Qualification Guest Relation & Personal Grooming Training Customer Relation with good communication and phone skills Proficient in Computer Skills, Microsoft Office and other office equipment Thank You, Hnin Nu,
Bachelor of Science, B.SC (Chemistry) - 2005 To 2008 University of Dagon, Yangon, Myanmar