Senior system analyst and technical writer
Asset technology group
Total years of experience :21 years, 4 Months
Played key role in analyzing and testing new requirements, pre- and post-installation reviews to ensure user requirements were met.
My role includes data gathering, communication with requirement providers, competitive analysis, detailed analysis, requirement testing, review test cases generated with system testers, follow up with UI designers, perform demos, and implement user guide and release notes.
Research and evaluate technology solutions and present recommendations for improved system operations.
Asset Technology Group, Senior Business Analyst and Technical Writer 2011 - Present
Played key role in analyzing and testing new requirements, pre- and post-installation reviews to ensure user requirements were met.
My role includes data gathering, communication with requirement providers, competitive analysis, detailed analysis, requirement testing, review test cases generated with system testers, follow up with UI designers, perform demos, and implement user guide and release notes.
Research and evaluate technology solutions and present recommendations for improved system operations.
Projects includes: • Revamping Etisalat portal.
• Fleet management system.
• CRM (Customer relationship manager) system designed for a cloud solution
• SFD - Saudi Arabia.
• SFD - Egypt.
• Vodafone Portal - Egypt.
• Etisalat Portal - Egypt.
• Crédit Agricole Intranet - Egypt.
• Correspondence management system (CMS)
• Jupiter Document Management System Collaboration module.
• Jupiter Document Management System content approval module.
• Jupiter Document Management System toolbar customization module.
• Jupiter Document Management System Dashboard module.
• Several projects with UAE Federal Government; like e-bus, e- hospital, Initiative Management System (IMS)
• Several project with telecom companies; like E-Clinic, Customer Relationship Manager (CRM), Accounting Management System.
Asset Technology group, Senior Software developer 2008 - 2011
Generate a simple requirements document, generate use cases, implement the technical design, and follow up with UI designers to make sure the interface matches the requirements, then implement the code for projects modules, perform smoke testing and verifying system computability. Resolved complex problems throughout software development life cycle (SDLC), including troubleshooting with other developers with less experience.
Researched and proposed applications and systems, presenting recommendations.
Projects includes: • Correspondence management system (CMS)
• E-Statement (Enterprise report management system)
• Complain Management System.
• J-Mobile. (Jupiter on mobile)
Generate a simple requirements document, generate use cases, implement the technical design, and follow up with UI designers to make sure the interface matches the requirements, then implement the code for projects modules, perform smoke testing and verifying system computability. Resolved complex problems throughout software development life cycle (SDLC), including troubleshooting with other developers with less experience.
Researched and proposed applications and systems, presenting recommendations.
Asset Technology group, Software developer 2006 - 2008
Generate use cases, implement the technical design, then implement the code for projects modules, perform smoke testing and verifying system computability, follow up with UI designers to make sure the interface matches the requirements.
Projects includes: • Correspondence management system (CMS)
Generate use cases, implement the technical design, then implement the code for projects modules, perform smoke testing and verifying system computability, follow up with UI designers to make sure the interface matches the requirements.
Cairo Regional Control center, Circuit designer 2003 - 2006
Generate circuit designs for electrical stations according. Perform site visits to ensure implementation matching the design.
On the same time worded with some private software projects, like implementing a computer file organizer, a simple messenger, a search engine.
Generate circuit designs for electrical stations according. Perform site visits to ensure implementation matching the design.
On the same time worded with some private software projects, like implementing a computer file organizer, a simple messenger, a search engine.
Bachelor of Engineering Ain Shams University, Cairo, Egypt (2003)