حسام عبد الرازق

Heart to Heart consulting and human development
Participating in HR audit for (Alkan CIT holding group) and (Orchidia pharmaceutical):
1- Auditing the HR department with its various functions.
2- RE-engineering the HR department to transform it to Human Capital management department.
3- Recruiting and assessing the candidates eligible to fill the new positions in the 2 companies.
4- Dividing the HR function into 2 main entities:
-Transformational (strategic) department.
-Transactional (tactical) department.

Heart to Heart consulting & human development
Responsible for managing main accounts (Coca Cola- Itisalat- Pfizer- Astrazeneca- Orchidia Pharma-
Aramex- Alkan holding).
Responsible for managing and leading the team of key account executives.
Main Responsibilities;
* Improving Team Efficiency
* Control the projects resources
* Establishing and maintaining communication channel with the clients.
* Engaging the key account executive with the sales executive to meet company objectives.
* Developing new business opportunities within the current accounts.

Cairo-Egypt
 Re-established and equipped the pharmacy.
 Manages the purchases from the pharmaceutical distribution companies seeking best available deals.
 Established patients counseling service.
 Coaching and training many calibers pharmacists, assistants and delivery boys
 Achieving the monthly & yearly sales plan with a growth rate around 12% on monthly basis within the first
2 years.

Heart to Heart consulting & human development
Responsible for sales & marketing activities of Career Management Clinic (CMC)
HOSSAM ABD ELRAZEK
Hossam Abdelrazek Page 3/3
Main projects:
- Pfizer Egypt career advancement program over 200 employees.
- Astra Zeneca Egypt career advancement program around 100 employees.
- Etisalat Egypt career advancement program around 35 employees.
Main responsibilities;
* Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing
trends and results.
* Establishes sales objectives by forecasting and developing annual sales quotas for regions and
territories; projecting expected sales volume and profit.
* Implements sales programs by developing field sales action plans.
* Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
* Completes sales operational requirements by scheduling and assigning employees; following up
on work results.
* Maintains sales staff job results by counseling and disciplining employees; planning, monitoring,
and appraising job results.
* Maintains professional and technical knowledge by attending educational workshops; reviewing
professional publications; establishing personal networks; participating in professional societies.
* Contributes to team effort by accomplishing related results as needed.

, Mekkah- KSA
HOSSAM ABD ELRAZEK
Hossam Abdelrazek Page 4/3
 Responsible for promoting Cialis to class A and B health care centers in Mekkah and Taef.
 Target sales achievement of average of 143% from the sales plan.
 Scored first place in KSA of Cialis plan both quantitatively & qualitatively.
 Achieving first place in message recall of all physicians concerned with Cialis business
 Gained business experience with most health care centers and key customers and maintained excellent
relationships with them.
 Received many professional training courses in selling, negotiation and presentation skills.
 Gained more experience in problem solving, time management and customer satisfaction throughout day to
day business.
 Successfully launching and positioning of Evista, planting the concept of women post menopausal
osteoporosis.
 Rewarded for achieving Evista plan with yearly growth.
 Promoting Prozac & re-creating the need for it with customers in the territory.

-Southern Region, KSA
 Responsible for promoting Seroxat and Avandia
 Launching Avandia in the southern area of the KSA (Abha-Khamis-Baha-Najran-Jizan).
 Best Achiever Seroxat in KSA for two successive years with 115% achievement record.
Established very good network with the medical community in Southern Region.

Responsible for promoting Capoten, Capozide, Buspar, Motival.
 Achieved 120% of designated target
 Gained good experience in promoting cardiovascular products in this tough market.

Cairo, Egypt
 Fully responsible for the daily operation of the pharmacy.
 Spent one year close to the medical community noticing their attitude and prescribing behavior.

Standardizing recruitment and selection process.
3- Building up performance management system.
4- Establishing learning and development department.
5- Working on goal alignment and cascading for the whole company.